Receptionist

Audy Dental Clinic; Banten; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

Audy Dental Clinic in Indonesia seeks a friendly receptionist/front desk to schedule patient appointments, manage attendance follow-ups, and deliver high-standard hospitality. You will handle inquiries, provide clear service and cost information, and support daily front-desk operations.

Requirements: Diploma (D3/S1 in Hospitality, Administration, or Healthcare preferred) and at least 1 year of receptionist/frontliner experience (healthcare or dental clinic a plus).

Qualifications

• Min. Diploma (D3/S1 in Hospitality, Administration, or Healthcare preferred).
• Minimum 1 year of experience as a Receptionist/Frontliner (Healthcare or Dental Clinic background is a plus).
• Excellent communication, problem-solving, and service-oriented attitude.
• Tech-savvy and experienced in transaction administration/software.

Responsibilities

• Schedule and manage patient appointments and attendance follow-ups
• Deliver high-standard front desk hospitality, provide clear service and cost information, and handle patient inquiries or complaints professionally
• Process daily transactions accurately and manage insurance claim verification
• Monitor and manage front-desk product stock through regular stock opnames
• Inform patients about ongoing promotions and programs

Skills

Communication

Problem solving

Customer service

Tech-savvy

Education

Diploma (D3/S1) in Hospitality/Administration/Healthcare

Tools

Front desk software

Job description

Audy Dental has been serving patients in Indonesia for more than 17 years with 60+ branch clinics in Jabodetabek, Karawang, Bandung, Semarang, and Surabaya. Audy Dental serves more than 30.000+ patients every month.

Job responsibility:

• Schedule and manage patient appointments and attendance follow-ups
• Deliver high-standard front desk hospitality, provide clear service and cost information, and handle patient inquiries or complaints professionally
• Process daily transactions accurately and manage insurance claim verification
• Monitor and manage front-desk product stock through regular stock opnames
• Inform patients about ongoing promotions and programs

Job Qualifications:

• Min. Diploma (D3/S1 in Hospitality, Administration, or Healthcare preferred).
• Minimum 1 year of experience as a Receptionist/Frontliner (Healthcare or Dental Clinic background is a plus).
• Excellent communication, problem-solving, and service-oriented attitude.
• Tech-savvy and experienced in transaction administration/software.