Debt Recovery Specialist

PT Bank DBS Indonesia; Kebayoran Baru; On-site; IDR 78,120,000 - 122,760,000; Full time

Job summary

PT Bank DBS Indonesia is seeking a Collection Officer in Jakarta to support risk management by conducting customer outreach and payment follow-ups. The role involves enforcing collection conduct, providing clear information, and escalating suspected fraud cases to supervisors.

You will work within the Risk Management Group to help balance risk and returns while ensuring compliant customer interactions. The position emphasizes strong communication, computer literacy, and teamwork in a dynamic

Qualifications

• Good communication.
• Capable to operate computer.
• Highly motivated and capable working in the team.

Responsibilities

• Conduct calling to customer by phone according target assignment.
• Implementation code of conduct in collection activity.
• Remind customer that handle to make payment before due date.
• Give information to customers accurately and clearly.
• Inform to supervisor or manager to investigate the suspected/fraud account.

Skills

Clear communication

Computer literacy

Team player

Job description

PT Bank DBS Indonesia is seeking a Collection Officer in Jakarta to support risk management by conducting customer outreach and payment follow-ups. The role involves enforcing collection conduct, providing clear information, and escalating suspected fraud cases to supervisors.

You will work within the Risk Management Group to help balance risk and returns while ensuring compliant customer interactions. The position emphasizes strong communication, computer literacy, and teamwork in a dynamic