Day Club Supervisor

Desa Kitsuné Bali; Provinsi Bali; On-site; IDR 78,120,000 - 133,920,000; Full time

Job summary

Desa Kitsuné Bali is seeking an experienced Day Club Supervisor to join our hospitality management team in Bali. This is a full-time role based in Bali, overseeing daily operations of our day club facility and leading a staff to deliver outstanding service and guest satisfaction.

This role requires hands-on leadership, strong English communication, and the ability to manage guest flow, F&B service, and training to enhance guest experiences and support revenue growth.

Qualifications

• Minimum 3–5 years of supervisory or management experience in a hospitality setting, preferably in a day club, beach club, restaurant or similar leisure venue.
• Excellent communication and interpersonal skills in English; additional languages are advantageous.

Responsibilities

• Supervising and coordinating all day club staff members, including servers, bartenders, runners and support personnel.
• Ensuring guests receive exceptional service and hospitality throughout their visit.
• Monitoring and maintaining high standards of cleanliness, presentation and facility maintenance across the venue.
• Managing guest flow, seating arrangements and reservation systems to optimize capacity and guest comfort.
• Handling guest inquiries, complaints and issues with professionalism and prompt resolution.
• Overseeing food and beverage service delivery, including quality control and presentation standards.

Skills

Hospitality leadership

Customer service

Team management

English communication

Tools

POS software

Job description

About the role

Desa Kitsuné Bali is seeking an experienced and dynamic Day Club Supervisor to join our hospitality management team. This is a full-time position based in Bali, where you will play a crucial role in overseeing the daily operations of our day club facility. You will be responsible for ensuring exceptional guest experiences, maintaining high operational standards, and leading a team of staff members to deliver outstanding service. This role is integral to the success of our venue and directly impacts guest satisfaction and revenue generation.

What you'll be doing

Supervising and coordinating all day club staff members, including servers, bartenders , runner and support personnel

Ensuring all guests receive exceptional service and hospitality throughout their visit

Monitoring and maintaining high standards of cleanliness, presentation and facility maintenance across the venue

Managing guest flow, seating arrangements and reservation systems to optimize capacity and guest comfort

Handling guest inquiries, complaints and issues with professionalism and prompt resolution

Overseeing food and beverage service delivery, including quality control and presentation standards

Managing inventory, stock levels and supplies for day club operations

Coordinating with kitchen and bar teams to ensure seamless service delivery

Conducting staff briefings and training to maintain service excellence and product knowledge

Monitoring health, safety and security protocols throughout operating hours

Processing payments, managing cash handling and reconciling accounts

Maintaining accurate records of daily operations, incidents and performance metrics

What we're looking for

Minimum 3–5 years of supervisory or management experience in a hospitality setting, preferably in a day club, beach club, restaurant or similar leisure venue

Proven ability to lead, motivate and manage teams effectively in a fast-paced environment

Excellent customer service skills with a strong focus on guest satisfaction and experience

Strong organizational and multitasking abilities, with attention to detail

Knowledge of hospitality management systems and point-of-sale (POS) software

Solid understanding of food and beverage operations and service standards

Excellent communication and interpersonal skills in English; additional languages are advantageous

Ability to remain calm and composed under pressure, with strong problem-solving skills

Health and safety awareness, with knowledge of hygiene and safety regulations

Flexibility to work varied shifts, including weekends and public holidays

A passion for hospitality and creating memorable guest experiences

About us

Desa Kitsuné Bali is a premier hospitality destination offering world-class leisure and entertainment experiences in Bali. We pride ourselves on delivering exceptional service, curating memorable experiences and creating a vibrant community atmosphere. Our venues are thoughtfully designed to provide guests with an unparalleled experience of luxury, relaxation and entertainment. We are committed to hospitality excellence, cultural appreciation and creating an inspiring workplace where our team can thrive. Desa Kitsuné Bali represents a commitment to quality, innovation and outstanding guest satisfaction.