Data Centre Cluster Operations Lead

CBRE Group, Inc.; Cikarang; On-site; IDR 400,000,000 - 800,000,000; Full time

Job summary

CBRE Group, Inc. seeks a Cluster Operations Lead - ICT to drive end-to-end operational performance, ensure high availability, and govern ICT infrastructure across multiple data centres within a defined cluster in Indonesia.

You will lead incident management, provide technical leadership over server hardware, GPU infrastructure, Linux systems, and networks, and coordinate with facilities, security, and vendors for large-scale data centre delivery.

Qualifications

• Bachelor’s degree in IT, Engineering, or related field.
• ITIL certification or equivalent operational framework knowledge.
• Certifications such as CCNP, CISSP, VMware, or AWS are advantageous.

Responsibilities

• Lead incident, problem, and change management aligned to ITIL practices.
• Troubleshoot complex, non-standard faults across servers, networks, and systems.
• Support root cause analysis and implement preventive measures.
• Ensure BCP/DR plans are maintained and tested.
• Act as technical authority for ICT systems and infrastructure decisions.
• Provide hands-on expertise in server hardware, GPU infrastructure, Linux systems, and network environments.
• Oversee lifecycle management, upgrades, and technical standards adherence.
• Maintain accurate system documentation and asset records.
• Coordinate operations across multiple data centre sites.
• Drive operational governance, change control, and escalation management.
• Optimize DCIT operational processes and drive continuous improvement.
• Support commissioning, handover, and large-scale data centre delivery.
• Lead and develop technical teams across sites.
• Define KPIs, assign tasks, and ensure effective workforce planning.
• Provide technical training, mentoring, and capability development.
• Ensure effective escalation paths and coverage models.
• Act as primary ICT interface for clients, vendors, and auditors.
• Collaborate with Facilities, Security, and project teams.
• Manage regional initiatives involving multiple teams and stakeholders.
• Ensure cybersecurity, patching, and access controls are enforced.
• Support audits, risk assessments, and compliance activities.

Skills

Hands-on data centre ICT operations

Server hardware expertise

GPU infrastructure knowledge

Linux systems

Large-scale network architecture

Leadership of multi-site teams

Education

Bachelor’s degree in IT or related field

ITIL certification

Certifications (CCNP, CISSP, VMware, AWS) advantageous

Tools

VMware

Microsoft technologies

AWS

Job description

CBRE Group, Inc. seeks a Cluster Operations Lead - ICT to drive end-to-end operational performance, ensure high availability, and govern ICT infrastructure across multiple data centres within a defined cluster in Indonesia.

You will lead incident management, provide technical leadership over server hardware, GPU infrastructure, Linux systems, and networks, and coordinate with facilities, security, and vendors for large-scale data centre delivery.