Data Center Technician – On-Site & Hardware Support

Pt Asuransi Umum Bumiputera Muda 1967; Bekasi; In loco; IDR 78.120.000 - 122.760.000; Tempo pieno

Descrizione del lavoro

Wesco in Bekasi, Indonesia, is seeking a Technician - Data Center to perform setup, maintenance and troubleshooting of servers, storage and network devices in a fast-paced data center environment.

You will coordinate with vendors, manage RMA logistics, monitor equipment health and document changes, while following incident and change processes. This role requires travel up to 25% and the ability to lift up to 50 lbs.

Competenze

• CCNA and CCNP preferred.
• 2 years in an enterprise Data Center environment with strong knowledge of data center best practices.
• Proficiency in troubleshooting and diagnosing server hardware issues from major vendors.
• Experience troubleshooting Ethernet network connectivity issues and data cabling knowledge.
• Fluent in English and valid driver's license; willingness to travel 0–25%.

Mansioni

• Perform weekly sweeps of server and storage equipment in the data center and collect logs.
• Diagnose connectivity issues and troubleshoot network transceivers and fiber links.
• Engage vendor support by opening cases and following up on fixes.
• Coordinate with data center operations for break/fix activities and vendor escort.
• Oversee RMA logistics for components like rPDUs, network switches, and PSU modules.
• Provide hardware support for installations, moves, additions, and changes.
• Decommission IT equipment and conduct regular physical inspections.
• Maintain inventory records and update structured cabling documentation.
• Manage capacity and monitor space, power, cooling, and patch panels.
• Follow incident/change management processes and report on activities.
• Light travel between sites as required.

Conoscenze

Fluent in English

Data Center knowledge

Formazione

High School Diploma

Bachelor's Degree in IT or related field

Descrizione del lavoro

Wesco in Bekasi, Indonesia, is seeking a Technician - Data Center to perform setup, maintenance and troubleshooting of servers, storage and network devices in a fast-paced data center environment.

You will coordinate with vendors, manage RMA logistics, monitor equipment health and document changes, while following incident and change processes. This role requires travel up to 25% and the ability to lift up to 50 lbs.