Data Center Operations Technician

Pt Dutananda Jaya; Tangerang; On-site; IDR 90,000,000 - 140,000,000; Full time

Job summary

Pt Dutananda Jaya is seeking a Technician - Data Center to support daily operations in our Bekasi data center. The role focuses on server, storage, and network troubleshooting, including cooperation with vendors and partners for RMA and hardware repairs.

You will monitor equipment health, perform routine maintenance, and assist with documentation and change management while adhering to banking and data center procedures. On-site travel may be needed.

Qualifications

• 3-5 years of experience in Data Center support.

Responsibilities

• Perform daily data center tasks including server, storage, and network troubleshooting.
• Rack and stack activities in collaboration with designated partner.
• Monitor server health and document results in standard reports.
• Handle ServiceNow tickets for first-level actions and liaise with vendors as needed.
• Travel to site for on-site support as required.

Skills

Data Center operations

Server hardware troubleshooting

Network troubleshooting

Vendor coordination

Documentation & reporting

English fluency

Education

High School or equivalent

Bachelor's degree in IT or related field

Tools

ServiceNow

Monitoring systems

Job description

Pt Dutananda Jaya is seeking a Technician - Data Center to support daily operations in our Bekasi data center. The role focuses on server, storage, and network troubleshooting, including cooperation with vendors and partners for RMA and hardware repairs.

You will monitor equipment health, perform routine maintenance, and assist with documentation and change management while adhering to banking and data center procedures. On-site travel may be needed.