Data Center Administrative Technician

Pt Bumitama Gunajaya Agro; Jawa Barat; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

Pt Bumitama Gunajaya Agro is seeking a Technician - Data Center to manage server and storage hardware, network connectivity issues, and datacenter logistics across locations in Indonesia. You will troubleshoot, engage vendors, and support RMA processes while ensuring asset integrity and documentation.

The role requires experience in enterprise data centers, relevant certifications (CCNA/CCNP preferred), and strong organizational and communication skills. Occasional travel to sites is expected.

Qualifications

• High School Degree or Equivalent required; Bachelor's degree preferred.
• CCNA and CCNP certifications preferred.
• At least 2 years in an enterprise Data Center environment.
• Proficiency in server hardware troubleshooting and data cabling.

Responsibilities

• Perform weekly sweeps of server and storage equipment, collect logs and analyze ipmi-sel data.
• Diagnose server and storage connectivity issues, including fiber signal problems.
• Open and follow up with vendor support cases (HPE, Dell, IX, etc.).
• Collaborate with the data center operations team for break-and-fix logistics.
• Oversee RMA logistics for components like rPDUs, switches, and field-replaceable units.
• Provide hardware support for installations, moves, additions and changes.
• Decommission IT equipment such as HDD/SSD, networks, servers and storage.
• Conduct regular physical and visual inspections of equipment and facilities.
• Manage inventory records and perform regular cycle counts.
• Update documentation for structured cabling and materials during installs.
• Oversee capacity management for space, power, cooling and patch panel ports.
• Understand and follow incident and change management processes.
• Submit regular reports on moves, changes, support requests, and activities.
• Light traveling from site to site.
• Perform other duties as assigned.

Skills

Troubleshooting server hardware

Network connectivity troubleshooting

Strong organizational skills

Effective communication

Education

High School Diploma or Equivalent

Bachelor's Degree in IT or related field

CCNA

CCNP

Tools

RJ45 copper uplinks

LC/MPO fiber optics

Patch panels

Asset management tools

Job description

Pt Bumitama Gunajaya Agro is seeking a Technician - Data Center to manage server and storage hardware, network connectivity issues, and datacenter logistics across locations in Indonesia. You will troubleshoot, engage vendors, and support RMA processes while ensuring asset integrity and documentation.

The role requires experience in enterprise data centers, relevant certifications (CCNA/CCNP preferred), and strong organizational and communication skills. Occasional travel to sites is expected.