CUSTOMER SERVICE/SALES

Bara Visa Bali; Provinsi Bali; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

Bara Visa Bali in Bali is looking for a sales-oriented professional to handle inquiries from potential and existing clients, explain visa services, requirements and processes clearly, and follow up with leads across WhatsApp, email, and phone calls.

You will maintain strong client relationships, stay updated on visa services and relevant regulations, and deliver friendly, professional customer service while supporting other sales activities as needed.

Qualifications

• Minimum 1 year of sales experience (visa/travel preferred).
• Good English spoken and written.
• Graduate from Hospitality, Law, English, or related field preferred.
• Able to work independently and as part of a team.

Responsibilities

• Handle inquiries from potential and existing clients.
• Explain visa services, requirements, and processes clearly and professionally.
• Follow up with leads through WhatsApp, email, phone calls, and other channels.
• Maintain good relationships with clients throughout the sales process.
• Stay updated on visa services and relevant regulations.
• Provide professional and friendly customer service.
• Support other sales and business development activities when required.

Skills

Client relationship management

Follow-up skills

Independent / team player

Communication

Education

Hospitality/Law/English degree

Job description

• Handle inquiries from potential and existing clients
• Explain visa services, requirements, & processes clearly and professionally
• Follow up with leads through WhatsApp, email, phone calls, and other communication channels
• Maintain good relationships with clients throughout the sales process
• Stay updated on visa services and relevant regulations
• Provide professional and friendly customer service
• Support other sales and business development activities when required

Requirements

• Minimum 1 year of experience in sales, preferably in visa, travel, or related services
• Good English both written and spoken
• Graduate from Hospitality, Law, English, or a related field is preferred
• Good follow up skills and able to maintain client relationships
• Able to work independently and as part of a team
• Good knowledge of Bali and visa-related services is an advantage
• Fast learner, confident, proactive, responsible, and customer oriented