Customer Service Representative Internship

Indonesia Equipment Centre; Indonesia; Remote; IDR 66,960,000 - 100,440,000; Full time

Job summary

Indonesia Equipment Centre is seeking a Remote Customer Service Representative to join their support team. This fully remote role enables you to work from home while assisting customers across channels.

Based near Balikpapan, East Kalimantan, ID, you will be a key contact for inquiries and issues, delivering friendly, solution-focused service. The ideal candidate communicates clearly, stays organized under pressure, and thrives in a remote-first environment that supports professional growth and

Qualifications

• Excellent communication skills.
• Strong customer-centric approach.
• Ability to manage workload effectively in a remote setting.

Responsibilities

• Address customer inquiries across multiple channels and provide timely, accurate information.
• Resolve customer issues and guide users toward satisfactory solutions.
• Maintain a high level of professionalism and deliver a positive customer experience in a remote work environment.

Job description

Remote Customer Service Representative - Balikpapan

Our client is seeking a dedicated and articulate Remote Customer Service Representative to join their expanding support team. This is a fully remote position, offering the flexibility to work from home, serving customers across various channels. Based within or near Balikpapan, East Kalimantan, ID , you will be a key point of contact, addressing customer inquiries, resolving issues, and ensuring a consistently positive experience. The ideal candidate possesses excellent communication skills, a strong customer-centric approach, and the ability to manage workload effectively in a remote setting. We are committed to creating a supportive, remote-first environment that encourages professional development and work-life balance. Join our client and contribute to their reputation for outstanding customer care.

About the Role

Our client is seeking a dedicated and articulate Remote Customer Service Representative to join their expanding support team. This is a fully remote position, offering the flexibility to work from home, serving customers across various channels. Based within or near Balikpapan, East Kalimantan, ID , you will be a key point of contact, addressing customer inquiries, resolving issues, and ensuring a consistently positive experience. The ideal candidate possesses excellent communication skills, a strong customer-centric approach, and the ability to manage workload effectively in a remote setting. We are committed to creating a supportive, remote-first environment that encourages professional development and work-life balance. Join our client and contribute to their reputation for outstanding customer care.

Key Responsibilities

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