Customer Service & Freight Support Specialist

PT. MARITIM OMNI LOGISTIK; Setiabudi; On-site; IDR 55,800,000 - 100,440,000; Full time

Job summary

PT. MARITIM OMNI LOGISTIK in Jakarta is seeking a logistics administrative professional to manage customer bookings, coordinate shipments, and provide proactive shipment updates.

The role requires strong MS Office skills, attention to detail, and good communication within a fast-paced environment. Ideal candidates demonstrate the ability to work independently or in a team, and freight forwarding experience is a plus.

Qualifications

• Proficient in MS Office applications (Excel, Word, Outlook).
• Good attitude, attention to detail and accuracy, communicative.
• Able to work well in both team and individually.
• Experience in freight forwarding is a plus.
• Able to work in a fast-paced environment.

Responsibilities

• Acknowledge and process customer bookings.
• Coordinate shipment schedules with carriers and operations.
• Provide status updates and proactive communication on shipments.
• Handle customer complaints and problem resolution.

Skills

MS Office

Attention to detail

Communication skills

Teamwork

Freight forwarding

Job description

PT. MARITIM OMNI LOGISTIK in Jakarta is seeking a logistics administrative professional to manage customer bookings, coordinate shipments, and provide proactive shipment updates.

The role requires strong MS Office skills, attention to detail, and good communication within a fast-paced environment. Ideal candidates demonstrate the ability to work independently or in a team, and freight forwarding experience is a plus.