Customer Service Banking

Teleperformance; Kota Yogyakarta; Hybrid; IDR 55,800,000 - 78,120,000; Full time

Benefits offered by this job

Competitive salary

Incentives & project allowance

Shift & overtime allowances

Holiday pay

Job summary

Teleperformance Indonesia is hiring a call center agent to assist customers and resolve banking questions with care.

You will work in Yogyakarta on shift schedules, with a competitive salary above Jogja UMR, monthly incentives, and project allowances. Strong problem-solving, multitasking, fast learning, independence, and willingness to relocate are required. Overtime and holiday pay apply when working on public holidays.

Qualifications

• Minimum diploma or bachelor's degree.
• Willing to work on a shifting schedule.
• Good problem-solving and multitasking skills.
• Fast learner, independent, and ready to work.
• Willing to relocate to Yogyakarta.

Responsibilities

• Call with customers and solve their questions in banking with care.
• Escalate important matters when needed.

Skills

Problem-solving

Multitasking

Fast learner

Independent

Education

Diploma or Bachelor's degree

Job description

Call with customers and solve their questions in banking with care. Escalate important matters when needed. Hit performance goals (we'll help you get there!)

Key responsibilities

Call with customers and solve their questions in banking with care

Escalate important matters when needed

Requirements

Minimum diploma or bachelor's degree

Willing to work on a shifting schedule

Good problem-solving and multitasking skills

Fast learner, independent, and ready to work

Willing to relocate to Yogyakarta

Competitive salary (above Jogja UMR)

Monthly performance incentives & project allowance

Shifting & overtime allowances (excluded from the basic package)

Holiday pay if working on public holidays