Customer Service & Admin - Bali Rentals & CRM

Soul Bikes Indonesia; Kuta; On-site; IDR 60,000,000 - 100,000,000; Full time

Benefits offered by this job

Competitive salary + bonuses

Friendly international working环境

Training and career growth

Job summary

Iron Rent Bali in Bali is seeking a responsible and friendly team member to join our motorcycle rental operations. You will greet customers, handle inquiries, and support rentals in a welcoming environment.

You will manage bookings, payments, deposits, contracts, CRM updates, and coordinate deliveries/returns with drivers and mechanics, ensuring bikes are ready for customers and assisting with daily office tasks.

Qualifications

• Good English (speaking and writing).
• Friendly, polite with customers.
• Responsible, honest, and organized.
• Basic computer skills.
• Able to work in a team.
• Experience in customer service, hotel administration, or rental business is a plus.

Responsibilities

• Welcome customers and help with motorcycle rentals.
• Answer WhatsApp messages and customer questions.
• Manage bookings, payments, deposits, and rental contracts.
• Update customer information in our CRM system.
• Organize motorcycle deliveries and returns.
• Coordinate with drivers, mechanics, and other staff.
• Check that motorcycles are ready for customers.
• Resolve customer problems and assist with daily office work.

Skills

English

Customer service

Teamwork

Computer skills

Customer-focused

Job description

Iron Rent Bali in Bali is seeking a responsible and friendly team member to join our motorcycle rental operations. You will greet customers, handle inquiries, and support rentals in a welcoming environment.

You will manage bookings, payments, deposits, contracts, CRM updates, and coordinate deliveries/returns with drivers and mechanics, ensuring bikes are ready for customers and assisting with daily office tasks.