Customer Service

PT. Bali Properti Konstruksi; Provinsi Bali; On-site; IDR 89,280,000 - 133,920,000; Full time

Benefits offered by this job

Commission scheme

Training and sales process support

Collaborative team environment

Growing property portfolio

Job summary

Bali Home Immo is seeking an enthusiastic real estate coordinator in Bali to connect leads with properties, present listings, and manage rental transactions from first contact to check-out.

You will track market conditions, match client needs to properties, and conduct property inspections or virtual tours while maintaining accurate CRM records and supporting lease negotiations.

Qualifications

• Excellent English skills for speaking, writing and listening.
• 1+ year in real estate or hospitality; fresh graduates welcome.
• Proven customer service and sales experience.
• Strong negotiation and problem-solving abilities.
• Proficient with CRM systems and office suites.
• Strong documentation and record keeping.

Responsibilities

• Match leads with suitable properties and present listings.
• Track market conditions and leasing rates.
• Coordinate inspections or virtual tours and follow-ups.
• Assist with lease negotiations and document signing.
• Maintain CRM records of inquiries, transactions and inspections.
• Build relationships with leads, tenants and owners.

Skills

Excellent English

Real estate experience

Customer service

Sales experience

Negotiation

CRM proficiency

Microsoft Office / Google Workspace

Organizational skills

Stress management

Bike license (SIM C)

Education

High school diploma or equivalent

Bachelor’s degree (plus)

Tools

Zoho CRM

Microsoft Office

Google Workspace

Job description

For this position you will be the main point of contact between leads, tenants, and property owners — matching prospective tenants with the right properties, presenting listings, following up on inquiries, and managing rental transactions from first contact through check-in and check-out.

Key responsibilities

Track rental rates, market conditions, and competitor activity across different areas

Understand leads' needs, match them to suitable properties, and prioritize high-conversion prospects

Present listings clearly and attractively, highlight neighbourhood benefits, and conduct property inspections or virtual tours

Follow up promptly per company SOP and sales funnel, sharing new listings, offers, and price updates to drive conversions

Maintain accurate CRM records of follow-ups, transactions, inspections, and tenant communication

Assist with lease negotiations, ensure documents are properly signed, and oversee smooth check-in/check-out processes

Build strong relationships with leads, tenants, and owners, acting as the main point of contact for tenant concerns

About you

Excellent English skills — speaking, writing, and listening

Minimum 1 year of proven experience in the real estate industry or hospitality (fresh graduates are welcome)

Proven customer service and sales experience

Strong negotiation and problem-solving skills, with the ability to think on your feet

Proficiency with CRM systems (Zoho CRM preferred) and the Microsoft Office Suite / Google Workspace

Strong organizational skills and attention to detail in documentation and record keeping

Ability to handle stressful situations calmly and professionally

Comfortable working outside the office and able to ride a motorcycle (valid SIM C) for property inspections and client viewings

High school diploma or equivalent; a Bachelor's degree in a related field is a plus

Competitive base salary plus commission scheme

A growing portfolio of quality rental properties

Training and support in sales process, CRM, and market knowledge

A collaborative team environment

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Berapa gaji bulanan yang kamu inginkan?
• Bahasa apa saja di bawah ini yang fasih kamu gunakan?
• Produk Microsoft Office apa saja di bawah ini yang bisa kamu gunakan?
• Berapa tahun pengalaman kerjamu di bidang real estat?
• How many years of Client Management experience do you have?
• Apakah kamu bersedia berpindah lokasi untuk pekerjaan ini?

Since 2009, Bali Home Immo has been a top real estate agency in Bali, with branches in Canggu, Pererenan, Seminyak, and Uluwatu. We offer a full range of services, including property sales, rentals, and promotions. Our goal is to connect clients with their ideal properties efficiently and effectively.

We also provide expert legal services through experienced notaries and lawyers to handle all property-related and legal matters. Additionally, our partnerships with property management and construction consultants make us a one-stop solution for all your real estate needs in Bali.

Since 2009, Bali Home Immo has been a top real estate agency in Bali, with branches in Canggu, Pererenan, Seminyak, and Uluwatu. We offer a full range of services, including property sales, rentals, and promotions. Our goal is to connect clients with their ideal properties efficiently and effectively.

We also provide expert legal services through experienced notaries and lawyers to handle all property-related and legal matters. Additionally, our partnerships with property management and construction consultants make us a one-stop solution for all your real estate needs in Bali.

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