Customer Service

PT Horizon Internusa Persada; Jakarta Utara; On-site; IDR 44,640,000 - 89,280,000; Full time

Job summary

Travelio is seeking a Customer Service professional based in Jakarta Selatan to respond to inquiries and assist guests. You will handle inquiries, communicate with customers, and work in a shift-based schedule in a hospitality-oriented environment.

Strong communication and problem-solving skills are essential. Fresh graduates are welcome, and you will be part of a team focused on delivering high levels of guest satisfaction.

Qualifications

• Minimum 1 year experience as customer service.
• Fresh graduates are welcome.
• Excellent communication and problem solving skills.
• Able to manage time effectively.
• Willing to work shifting hour.

Responsibilities

• Responding promptly to customer inquiries
• Communicating with customer
• Acknowledging and resolving customer complaints
• Ensure customer satisfaction levels are always on target

Skills

Communication

Problem solving

Time management

Customer service experience

Job description

Job Responsibilities

• Responding promptly to customer inquiries
• Communicating with customer
• Acknowledging and resolving customer complaints
• Ensure customer satisfaction levels are always on target

Requirements

• Minimum 1 Year experience as Customer Service
• Fresh Graduate are welcome
• Excellent communication and problem solving skills
• Able to manage time effectively
• Willing to work shifting hour
• Placement in Jakarta Selatan

Hotel & Accommodation Services 101-1,000 employees

About Travelio

Travelio is an online short to medium term home rental operator based in Indonesia. The types of accommodations we cover ranges from apartments, villas and houses.

Join us at Travelio, where every bit of work makes a difference and development of each role can escalate exponentially. Are you a highly independent and motivated individual? Does the thought of weekly innovations excite you? Do challenges push you forward? We’re looking for leaders to proper our point of differentiation and innovate nature forward.