Customer Excellence & Office Admin — Jakarta

The Chemours Company; Daerah Khusus Ibukota Jakarta; Presencial; IDR 111.600.000 - 167.400.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Compensation

Comprehensive Benefits Packages

Tuition Reimbursement

Learning and Development Opportunities

Company-paid Volunteer Day

Descripción de la vacante

The Chemours Company in Jakarta, Indonesia is seeking a Customer Excellence Rep. and Office Admin. to enhance customer service operations. In this role, you'll respond to customer inquiries, handle order processing, and ensure timely resolution of issues using SalesForce.

Candidates should hold a Bachelor's degree, have proven customer support experience, and be familiar with SAP and Microsoft Office Suite. We offer competitive compensation and a comprehensive benefits package.

Formación

• Proven customer support experience.
• Familiarity with SAP preferred.
• Ability to multi-task and manage time effectively.

Responsabilidades

• Respond to customer inquiries via phone or email.
• Place orders, including imports and exports.
• Monitor shipment statuses and ensure document accuracy.
• Handle customer complaints in SalesForce.
• Support Sales team with necessary reports.

Conocimientos

Customer support experience

SAP familiarity

Good command of English

Proficient in Microsoft Office Suite

Communication skills

Positive attitude

Educación

Bachelor's degree

Descripción del empleo

The Chemours Company in Jakarta, Indonesia is seeking a Customer Excellence Rep. and Office Admin. to enhance customer service operations. In this role, you'll respond to customer inquiries, handle order processing, and ensure timely resolution of issues using SalesForce.

Candidates should hold a Bachelor's degree, have proven customer support experience, and be familiar with SAP and Microsoft Office Suite. We offer competitive compensation and a comprehensive benefits package.