CRM Growth & Lifecycle Strategist

Time International; Jakarta Pusat; Vor Ort; IDR 350.000.000 - 700.000.000; Vollzeit

Benefits dieser Stelle

Private health insurance

Competitive salary & incentives

Flexible lifestyle benefits

Employee loan program

Education & development support

Exposure to global luxury brands

Employee discounts across brands

Structured career growth path

Zusammenfassung

Time International is seeking a CRM Business Strategist in Jakarta to partner with Brand, Marketing, and Data teams. You will translate data into growth strategies, automate workflows, and deliver data-driven recommendations to improve customer retention and performance.

The role focuses on end-to-end lifecycle optimization, segmentation, lead scoring, and personalized experiences across touchpoints, with cross-functional collaboration across regions and product teams.

Qualifikationen

• Bachelor’s degree in Marketing, Business, Computer Science, Data Analytics, or related quantitative field.
• 3–5 years of CRM, sales analytics, marketing analytics, customer lifecycle management, or BI experience.
• Strong expertise in segmentation, behavioral analytics, lead scoring, personalization, and retention strategies.
• Hands-on experience with CRM and marketing automation platforms.
• Proficiency with SQL and data visualization tools (Tableau, Looker Studio/Google Data Studio, BigQuery).
• Strong written and spoken communication in Bahasa Indonesia and English.

Aufgaben

• Partner with Brand and Marketing teams to translate data into actionable recommendations.
• Analyze and optimize the customer lifecycle using CRM and behavioral data.
• Develop and maintain dashboards to monitor trends and marketing performance.
• Own the CRM analytics roadmap and drive data solutions and automations.
• Coordinate analytics rollouts and testing with cross-functional teams.

Kenntnisse

Customer segmentation

Behavioral analytics

Lead scoring

Personalization

Retention strategies

CRM platforms

Marketing automation platforms

Data querying

Data visualization tools

Project management

Bahasa Indonesia & English

Ausbildung

Bachelor's degree in Marketing/Business/CS/Data Analytics

Tools

SQL

Tableau

Looker Studio / Google Data Studio

BigQuery

Jobbeschreibung

Time International is seeking a CRM Business Strategist in Jakarta to partner with Brand, Marketing, and Data teams. You will translate data into growth strategies, automate workflows, and deliver data-driven recommendations to improve customer retention and performance.

The role focuses on end-to-end lifecycle optimization, segmentation, lead scoring, and personalized experiences across touchpoints, with cross-functional collaboration across regions and product teams.