Senior Growth Data Scientist — AI-Driven CRM

Grab; Indonesia; On-site; IDR 600,000,000 - 900,000,000; Full time

Benefits offered by this job

Life Insurance

Medical Insurance

GrabFlex benefits

Parental & Birthday Leave

LASA volunteering leave

Grabber Assistance Programme

FlexWork hours

Job summary

Grab is seeking a Senior Growth Data Scientist (Analytics) to join the Marketing and Growth team in Jakarta, Indonesia. You will drive data-informed growth strategies, optimize CRM programs, and partner with Marketing and Growth to expand the user base and improve engagement.

You will combine advanced CRM analytics, machine learning, and experimentation with an AI-first mindset to build scalable growth solutions, leveraging LLMs for automation and self-serve analytics across regional

Qualifications

• Bachelor's degree in data-related field required.
• 5+ years in data science focused on growth analytics and CRM.
• Experience with AI tools, LLMs, and self-serve analytics capabilities.
• Strong programming skills in Python, R or SQL.
• Familiarity with CRM software like Salesforce or HubSpot.

Responsibilities

• Develop data-driven growth strategies to acquire, retain and engage users.
• Design and run A/B tests to optimize CRM programs and marketing campaigns.
• Build predictive models to forecast customer behavior and identify growth opportunities.
• Analyze lifecycle data to improve customer segmentation and targeting.
• Lead AI-powered initiatives with LLMs to automate CRM workflows and personalization.
• Create self-serve analytics tools and dashboards for stakeholders.
• Collaborate with Product, Marketing, and Engineering to translate analysis into actionable recommendations.
• Develop dashboards and reporting to monitor key metrics and trends.

Skills

Growth analytics

CRM strategies

AB testing

Data visualization

Python/SQL/R

AI-first mindset

Experimentation

Education

Bachelor's degree in Data Science/Statistics/CS

Tools

Salesforce

HubSpot

Job description

Grab is seeking a Senior Growth Data Scientist (Analytics) to join the Marketing and Growth team in Jakarta, Indonesia. You will drive data-informed growth strategies, optimize CRM programs, and partner with Marketing and Growth to expand the user base and improve engagement.

You will combine advanced CRM analytics, machine learning, and experimentation with an AI-first mindset to build scalable growth solutions, leveraging LLMs for automation and self-serve analytics across regional