COSTA CRUISES: Guest Service Officer (Japanese Speaking)

Alpha Magsaysay; Indonesia; On-site; IDR 360,000,000 - 600,000,000; Full time

Job summary

Costa Cruises is seeking a Guest Service Officer (Japanese Speaking) to warmly greet guests and understand their requests with precision aboard our ships. You will be part of a proactive Guest Services team focused on delivering exceptional customer experiences in a fast-paced, hospitality-driven environment.

The role emphasizes clear communication, attentiveness to details, and teamwork, with opportunities to enhance guest relations and support across hotel and guest services operations.

Responsibilities

• Greets guests warmly with a friendly, clear voice and understands requests in detail.
• Contributes to a team delivering focused and extraordinary customer service aboard vessels.

Job description

COSTA CRUISES: Guest Service Officer (Japanese Speaking)

• Greets all guests immediately with a friendly and sincere welcome. Uses a positive and clear speaking voice, taking the time to understand all requests in detail.
• Responsible for being a determined and focused performer in a team of empowered Guest Services professionals who will strive to deliver focused and extraordinary customer service.

Unlock job insights

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PT Alpha Magsaysay International is a Human Resource Company engaged in the service of facilitating the supply and management of the human resource requirements of operators, managers and owners of cargo vessels and cruise lines. The Company is a licensed consultant for human resource development and a recognized leader in the industry.

PT Alpha Magsaysay International's core principle of investing in people and caring for them and their families has been the foundation of its success and growth. The Company is proud of its excellent customer base of world-class companies, who share its long-term view of developing and caring for people.

We operate and man various types of vessels with a total complement of more than 4,000 people with deck/engine/hotel and office expertise both sea and shore based. We provide superior service to worldwide, regional and domestic trades.

PT Alpha Magsaysay International is a Human Resource Company engaged in the service of facilitating the supply and management of the human resource requirements of operators, managers and owners of cargo vessels and cruise lines. The Company is a licensed consultant for human resource development and a recognized leader in the industry.

PT Alpha Magsaysay International's core principle of investing in people and caring for them and their families has been the foundation of its success and growth. The Company is proud of its excellent customer base of world-class companies, who share its long-term view of developing and caring for people.

We operate and man various types of vessels with a total complement of more than 4,000 people with deck/engine/hotel and office expertise both sea and shore based. We provide superior service to worldwide, regional and domestic trades.

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