COSTA CRUISES: Butler (Japanese Speaking)

Alpha Magsaysay; Indonesia; On-site; IDR 160,000,000 - 320,000,000; Full time

Job summary

PT Alpha Magsaysay International is a Human Resource Company engaged in the service of facilitating the supply and management of the human resource requirements of operators, managers and owners of cargo vessels and cruise lines. The Company is a licensed consultant for human resource development and a recognized leader in the industry.

We operate and man various types of vessels with a total complement of more than 4,000 people with deck/engine/hotel and office expertise both sea and shore

Responsibilities

• Provides delivery service in Suite Guests and refills minibar, assisting with requests and bookings to ensure excellent service per Company standards.
• Maintains and cleans Suites and corridors of the assigned area to offer the best quality service according to Company standards.
• Promotes sale of trips, Club Restaurant, and onboard activities; handles bookings and requests for Suite Guests to deliver quality service.

Job description

• Provides delivery service in Suite Guests, including refilling minibar and offeringassistance for any requests (i.e. appointments, cocktail parties, special functions), inorder to ensure an excellent service, in accordance with Company standards
• Provides additional services (i.e. shoeshine, luggage packing and unpacking, laundryservice, excursion booking,) in order to ensure Suite Guests satisfaction, as perCompany standards
• Maintains and cleans Suites and corridor of the assigned area, in order to offer thebest quality service according to Company standards
• Promotes sale of excursions, Club Restaurant, and any activity on board and handlesall the bookings and requests for the Suite Guest, in order to provide the best qualityservice, in accordance with Company standards
• Is responsible for the cleaning and tidiness of his/her locker and sanitizes weeklyhis/her pantry in order to respect sanitation rules as per Company procedures
• Report any complaint to the Supervisor in order to provide a fast and effectivesolution in compliance with Company procedures
• Assists in Guests embarkation/disembarkation when needed in order to support thestaff as per Company procedures
• Takes active part in a work environment that support a successful safety culture. Is adynamic contributor in following safety policy and procedures.
• Follows the instructions received as per protocol applied on Covid-19 spreadprevention rules
• Supports an effective health and safety culture proactively informing Guest on anyinfringement or missing application of procedures and reporting to the Head ofDepartment the critical situation
• Maintains a high responsible approach applying social distancing rules also duringnon-working activities
• Supports the new organization of the onboard activity performing tasks enhancinghealth standards (i.e. temperature screening, sanitization of the working place,instructions to passengers)

PT Alpha Magsaysay International is a Human Resource Company engaged in the service of facilitating the supply and management of the human resource requirements of operators, managers and owners of cargo vessels and cruise lines. The Company is a licensed consultant for human resource development and a recognized leader in the industry.

PT Alpha Magsaysay International’s core principle of investing in people and caring for them and their families has been the foundation of its success and growth. The Company is proud of its excellent customer base of world-class companies, who share its long-term view of developing and caring for people.

We operate and man various types of vessels with a total complement of more than 4,000 people with deck/engine/hotel and office expertise both sea and shore based. We provide superior service to worldwide, regional and domestic trades.

PT Alpha Magsaysay International is a Human Resource Company engaged in the service of facilitating the supply and management of the human resource requirements of operators, managers and owners of cargo vessels and cruise lines. The Company is a licensed consultant for human resource development and a recognized leader in the industry.

PT Alpha Magsaysay International’s core principle of investing in people and caring for them and their families has been the foundation of its success and growth. The Company is proud of its excellent customer base of world-class companies, who share its long-term view of developing and caring for people.

We operate and man various types of vessels with a total complement of more than 4,000 people with deck/engine/hotel and office expertise both sea and shore based. We provide superior service to worldwide, regional and domestic trades.

PT Alpha Magsaysay International is a Human Resource Company engaged in the service of facilitating the supply and management of the human resource requirements of operators, managers and owners of cargo vessels and cruise lines. The Company is a licensed consultant for human resource development and a recognized leader in the industry.

PT Alpha Magsaysay International’s core principle of investing in people and caring for them and their families has been the foundation of its success and growth. The Company is proud of its excellent customer base of world-class companies, who share its long-term view of developing and caring for people.

We operate and man various types of vessels with a total complement of more than 4,000 people with deck/engine/hotel and office expertise both sea and shore based. We provide superior service to worldwide, regional and domestic trades.