Corporate Funding Relationship Manager

PT Bank Jago Tbk; Jakarta Pusat; Sur place; IDR 240 000 000 - 420 000 000; Plein temps

Résumé du poste

PT Bank Jago Tbk in Jakarta Pusat is seeking an experienced sales professional to acquire new corporate customers, retain existing relationships, and cross-sell a range of banking products across portfolios. You will help grow the customer base while upholding Bank standards and managing inherent risks.

In this role, you will liaise with corporate clients, understand their funding needs, support KYC processes, and ensure service excellence along the customer journey.

Qualifications

• Bachelor degree is required.
• At least 5 years banking industry experience and 1–2 years in Funding Business Sales with good performance.
• Understanding KYC provisions and service excellence in customer journey.

Responsabilités

• Acquire new customers and build strong relationships.
• Balance liquidity and manage LDR between deposits and loans.
• Identify and prevent operation loss and potential fraud while supporting Internal Audit.
• Address customer complaints and fulfill needs per bank provisions.

Connaissances

Sales

Service

Banking Operations

Banking systems

KYC compliance

Customer Journey

Formation

Bachelor Degree

Description du poste

About the Role

Responsible for acquiring new customers, retention and maintain existing customers, conduct product cross-selling between corporate customer segments with certain portfolios so there is an increase in the number of customers. Maintain Customer Quality for corporate customers and providing services according to Bank standards, taking into account the inherent risks in general.

What You Will Do

• Acquire new customers, build good relationships with customers, build customer trust by identifying customer needs and provide suggestions, solutions to the customer needs.
• Perform the function as a Liquidity balancer against LDR (Loan to Deposit Ratio).
• Identify and prevent the occurrence of operation loss, potential fraud and ensure that achieving satisfactory results of the Internal Audit assessment, as well as fulfilling the KYC process Customer.
• Ensure that customer complaints and fulfill customer needs consistently take into account the applicable provisions.

What You Need to Have

• Minimum Bachelor Degree
• Minimum 5 years experience in banking industry and 1-2 years as Funding Business Sales with good performance
• Required Technical Ability:
• Sales
• Service
• Banking Operations
• Understand the Bank's Operational System and Procedures
• Understand KYC provisions
• Understand and implement Service Excellence and Customer Journey