Corporate Account Manager (Medan)

PT Cyberindo Aditama (CBN); Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

PT Cyberindo Aditama (CBN) in Medan seeks an Account Manager to drive B2B sales and manage key customer relationships. You will identify opportunities, upsell, and ensure satisfaction across service offerings, including data center and cloud solutions.

The role requires a minimum D3, 2+ years in account management, strong networking, and the ability to meet targets while handling pressurized environments. Based in Medan with on-site work.

Qualifications

• Minimum D3 education from all majors.
• Experience in Internet Service Provider/IT/Telecommunications industry.
• At least 2 years of work experience as an Account Manager/B2B Sales.
• Strong networking and customer prospecting/management abilities.
• Excellent communication and presentation skills.
• Able to meet targets and work under pressure.

Responsibilities

• Identify sales opportunities with customers you manage (contract updates, upselling, cross-selling).
• Ensure customer satisfaction with services provided by the company.
• Analyze data to identify potential customer needs, interests, or concerns for marketing strategies.
• Review customer activity reports to identify opportunities to increase sales or retain customers.
• Achieve or exceed annual sales targets set for the role.
• Communicate regularly with clients about new products or services that may interest them.
• Negotiate contracts with customers to establish terms of cooperation.

Skills

Account management

B2B sales

Networking

Prospecting

Presentation skills

Customer relationship

Education

D3 education (any major)

Job description

Identify sales opportunities with customers you manage, such as contract updates, upselling, cross-selling, etc.

Ensure customer satisfaction with services provided by the company.

Analyze data to identify potential customer needs, interests, or concerns in order to develop effective marketing strategies.

Review customer activity reports to identify opportunities to increase sales or retain existing customers.

Achieve or exceed annual sales targets that have been set.

Communicate regularly with clients to inform them about new products or services that may interest them.

Negotiate contracts with customers to establish terms of cooperation.

About you

Minimum D3 education from all majors.

Experience in the Internet Service Provider/IT/Telecommunications industry.

At least 2 years of work experience as an Account Manager/B2B Sales.

Good network and experience in creating/prospecting and managing customers.

Good communication skills and presentation ability.

Able to work based on targets.

Able to work under pressure and meet deadlines.

Very good interpersonal skills and sensitivity to customer business needs.

Willing to be placed at Medan

Telecommunications & Internet Service Providers 101-1,000 employees

At the start of Indonesia’s communication industry history, CBN has been one of the pioneer in that strongly emerged from its focus in business, commitment in service and endless product innovations. CBN is the leading ICT company in Indonesia, providing the most reliable Internet Services, Data Center, Cloud Computing and Interactive TV. CBN has thousands of kilometers Fiber Optic Network infrastructure and growing rapidly since in Indonesia since 1996.

Vision:

"To be the Leader in the Information and Communication Technology industry by providing outstanding and Trustworthy services to exceed our customers' expectations"

Mission:

With the objective of building the Internet community in Indonesia, CBN will continue to provide customers with a variety of facilities and innovative Internet solutions that they can access without having to go out of its Web site. CBN in Brief:

To provide solution in telecommunication to our customers through innovative technology.

To provide an excellent products and customer service.

To maintain integrity and high standard of personnel's performance and knowledge development.