Commercial Service Manager - Bali

Blue Bird Group; Provinsi Bali; On-site; IDR 600,000,000 - 900,000,000; Full time

Job summary

Blue Bird Group is seeking a senior leader to develop and execute business development strategies across Airport & Train Station, Mall, Hotel, and other areas in Indonesia. You will analyze market potential, industry trends, and partner opportunities to drive growth.

Lead negotiations, build strategic relationships with partners and authorities, and mentor the sales team to achieve revenue targets. Requires 12+ years total experience, 5+ years in commercial sales, and strong strategic thinking

Qualifications

• Minimum 5 years in commercial sales and 12+ years of overall experience.
• Strong ability to lead, motivate and inspire high-performing sales teams.
• Excellent communication, negotiation, and interpersonal skills.
• Proven track record in B2B and B2G markets in Indonesia.

Responsibilities

• Develop business development strategies for the assigned area and lead execution.
• Analyze market potential, hospitality industry trends, and competitor activities.
• Identify potential and reliable business partners aligned with the company’s target market.
• Build and maintain strategic relationships with partners, authorities, and stakeholders.
• Lead negotiations and develop commercial partnership schemes with partners.
• Monitor and evaluate the team’s performance and revenue contributions against targets.

Skills

Strategic thinking

Leadership

Negotiation

Communication

Problem-solving

Interpersonal skills

Education

Bachelor’s or Master’s degree

Job description

Job Responsibilities

• Develop business development strategies for the assigned area and lead the execution of those strategies.


• Analyze market potential, hospitality industry trends, and competitor activities to support business development strategy formulation.


• Analyze and identify potential and reliable business partners that align with the company’s target market and business strategy.


• Build and maintain strong strategic relationships with business partners, local government authorities, and other relevant stakeholders to create long-term business opportunities.


• Lead and conduct negotiations and develop commercial partnership schemes with business partners in accordance with company policies and business targets.


• Monitor and evaluate the performance of the team (Dispatcher / Field Officers) in terms of product offering and product explanation to customers, ensuring consistent service quality.


• Monitor and evaluate revenue contribution and partner performance based on established business indicators, and develop strategies to improve business performance.

Business Area Specifications

Airport & Train Station

• Analyze peak and off-peak schedules to identify business opportunities and determine fleet requirements.


• Ensure operational activities comply with local regulations, particularly those related to queue management and orderliness.

Mall

• Analyze mall promotional and event schedules to estimate visitor volume and identify business opportunities and fleet requirements accordingly.

Hotel

• Negotiate and develop partnership packages for tourism, meetings, weddings, and conferences that can be supported by the company’s fleet and services.

Other Areas

• Identify the characteristics and business potential of the assigned area.


• Establish partnerships with area/property management and other relevant stakeholders.


• Ensure business and operational activities comply with applicable local regulations.

Qualifications

• Bachelor’s or Master’s degree in a relevant field.


• Minimum 5 years of experience in commercial sales and 12+ years of overall professional experience, with a strong understanding of the B2B and B2G markets in Indonesia.


• Proven ability to lead, motivate, and inspire high-performing sales teams.


• Experience in launching and managing new business initiatives.


• Strong strategic thinking, problem-solving, and decision-making skills.


• Excellent communication, negotiation, and interpersonal skills.


• Ability to thrive in a fast-paced and dynamic work environment.