Commercial Service Manager (Jakarta)

Bluebird Group; Jakarta Pusat; On-site; IDR 400,000,000 - 700,000,000; Full time

Job summary

Bluebird Group in Jakarta is seeking a Commercial Service Manager to lead business development in the Airport, Mall, Hotel, and related sectors. You will analyze market potential, identify strategic partners, and drive revenue growth through effective partnerships and fleet/service solutions.

The role requires a strong background in B2B/B2G markets in Indonesia, leadership of sales teams, and the ability to launch new business initiatives in a fast-paced environment.

Qualifications

• Bachelor's or Master's degree in a relevant field.
• Minimum 5 years in commercial sales and 12+ years total experience in B2B/B2G.
• Strong leadership, strategic thinking, and negotiation skills.

Responsibilities

• Develop business development strategies for the assigned area and lead the execution of those strategies.
• Analyze market potential, hospitality industry trends, and competitor activities to support business development strategy formulation.
• Analyze and identify potential and reliable business partners that align with the company's target market and business strategy.
• Build and maintain strong strategic relationships with business partners, local government authorities, and other relevant stakeholders to create long-term business opportunities.
• Lead and conduct negotiations and develop commercial partnership schemes with business partners in accordance with company policies and business targets.
• Monitor and evaluate the performance of the team (Dispatcher / Field Officers) in terms of product offering and product explanation to customers, ensuring consistent service quality.
• Monitor and evaluate revenue contribution and partner performance based on established business indicators, and develop strategies to improve business performance.

Skills

Leadership

Strategic thinking

Negotiation

Communication

Team motivation

Market analysis

Education

Bachelor's or Master's degree in a relevant field

Job description

About the job Commercial Service Manager (Jakarta)

Job Responsibilities

• Develop business development strategies for the assigned area and lead the execution of those strategies.
• Analyze market potential, hospitality industry trends, and competitor activities to support business development strategy formulation.
• Analyze and identify potential and reliable business partners that align with the company's target market and business strategy.
• Build and maintain strong strategic relationships with business partners, local government authorities, and other relevant stakeholders to create long‑term business opportunities.
• Lead and conduct negotiations and develop commercial partnership schemes with business partners in accordance with company policies and business targets.
• Monitor and evaluate the performance of the team (Dispatcher / Field Officers) in terms of product offering and product explanation to customers, ensuring consistent service quality.
• Monitor and evaluate revenue contribution and partner performance based on established business indicators, and develop strategies to improve business performance.

Business Area Specifications

Airport & Train Station

• Analyze peak and off‑peak schedules to identify business opportunities and determine fleet requirements.
• Ensure operational activities comply with local regulations, particularly those related to queue management and orderliness.

Mall

• Analyze mall promotional and event schedules to estimate visitor volume and identify business opportunities and fleet requirements accordingly.

Hotel

• Negotiate and develop partnership packages for tourism, meetings, weddings, and conferences that can be supported by the company's fleet and services.

Other Areas

• Identify the characteristics and business potential of the assigned area.
• Establish partnerships with area/property management and other relevant stakeholders.
• Ensure business and operational activities comply with applicable local regulations.

Qualifications

• Bachelor's or Master's degree in a relevant field.
• Minimum 5 years of experience in commercial sales and 12+ years of overall professional experience, with a strong understanding of the B2B and B2G markets in Indonesia.
• Proven ability to lead, motivate, and inspire high‑performing sales teams.
• Experience in launching and managing new business initiatives.
• Strong strategic thinking, problem‑solving, and decision‑making skills.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to thrive in a fast‑paced and dynamic work environment.