Commerce Operation Manager

Tentang Anak; Jakarta Pusat; On-site; IDR 350,000,000 - 600,000,000; Full time

Job summary

Tentang Anak is scaling across e-commerce and livestream channels, and this role owns the operational discipline and platform relationships to unlock uplift in promo budgets and livestream performance.

You will own campaign registration, SKU readiness, and analytics to drive higher conversion, stronger marketplace partnerships, and better ROI across channels, with a focus on execution excellence and measurable impact.

Qualifications

• 5+ years of experience in online sales or marketplace platform management.
• Strong analytical thinking and a data-driven approach to decisions.
• High attention to detail and strong execution in campaign and SKU operations.

Responsibilities

• Promotion budget optimization to improve uplift per dollar across platforms.
• Livestream sessions improved by tighter operational execution and channel optimization.
• Seller center operations—campaign registration and SKU management—done daily with no misses.
• Build strong platform relationships to secure early promo slots and support.
• Identify and act on new growth opportunities across e-commerce channels.

Skills

Analytical thinking

Data-driven decisions

Attention to detail

Tools

Seller center tools

Job description

Tentang Anak is scaling across e-commerce and livestream channels, and both are currently under optimized in different ways: promotion spend isn't yet tuned for uplift per dollar, and livestream isn't yet converting at the rate the channel should. This role exists to fix both — owning the operational discipline and platform relationships that let promo budget and livestream execution actually perform.

Main responsibilities

• Promotion budget produces measurably higher uplift per dollar spent, through better offer design, timing, and allocation across platforms — not simply more spend.
• Livestream sessions convert at a higher rate, driven by tighter operational execution (scheduling, host QC, SKU readiness) and channel-specific optimization.
• Seller center operations — campaign registration and SKU management — run daily with no missed windows, listing errors, or campaign misses that cost sales.
• Platform relationships (marketplace and livestream platform representatives) are strong enough that Tentang Anak gets early access to promo slots, placements, and support when it matters.
• New growth opportunities across e-commerce channels are identified and acted on, with visible impact on sales and brand visibility — not just logged.

Must-Have Requirements

• 5+ years of experience in online sales or marketplace platform management.
• Strong analytical thinking and a data-driven approach to decisions — comfortable working with performance numbers, not just instinct.
• High attention to detail and strong execution; this role lives in the operational details of campaigns and SKUs, where small errors are costly.

Nice-to-Have

• Direct experience running or scaling a livestream commerce program.
• Familiarity with promotion or marketing budget ROI modeling.
• Working knowledge of seller center tools and dashboards across major marketplaces.
• Experience in maternal, baby, parenting, or FMCG categories.