Commerce Operation Manager

amIT Global Solutions Sdn Bhd; Indonesia; On-site; IDR 200,000,000 - 400,000,000; Full time

Job summary

amIT Global Solutions Sdn Bhd is seeking a seasoned online sales and marketplace platform expert to optimize promotions and livestream operations across e-commerce channels. The role focuses on improving uplift per dollar and tightening operational execution for campaigns and SKUs.

Ideal candidates bring 5+ years in online sales or marketplace management, strong analytical thinking, and meticulous attention to detail to drive measurable business impact.

Qualifications

• 5+ years of experience in online sales or marketplace platform management.
• Strong analytical thinking and a data-driven approach to decisions.
• High attention to detail and strong execution in campaign and SKU operations.

Responsibilities

• Promote budget optimization to achieve higher uplift per dollar across platforms.
• Improve livestream execution through tighter scheduling, host QC, and SKU readiness.
• Manage seller center operations with campaigns, SKU registrations, and error-free listings.
• Foster strong relationships with marketplace and livestream platform reps for early access and support.
• Identify and act on new growth opportunities across e-commerce channels with measurable impact.

Skills

Marketplace management

Analytical thinking

Data-driven decisions

Attention to detail

Execution excellence

Online sales

Tools

Seller center tools

Job description

Responsibilities

Tentang Anak is scaling across e-commerce and livestream channels, and both are currently under optimized in different ways: promotion spend isn't yet tuned for uplift per dollar, and livestream isn't yet converting at the rate the channel should. This role exists to fix both — owning the operational discipline and platform relationships that let promo budget and livestream execution actually perform.

Main Responsibilities

• Promotion budget produces measurably higher uplift per dollar spent, through better offer design, timing, and allocation across platforms — not simply more spend.
• Livestream sessions convert at a higher rate, driven by tighter operational execution (scheduling, host QC, SKU readiness) and channel-specific optimization.
• Seller center operations — campaign registration and SKU management — run daily with no missed windows, listing errors, or campaign misses that cost sales.
• Platform relationships (marketplace and livestream platform representatives) are strong enough that Tentang Anak gets early access to promo slots, placements, and support when it matters.
• New growth opportunities across e-commerce channels are identified and acted on, with visible impact on sales and brand visibility — not just logged.

Requirements

Must-Have Requirements

• 5+ years of experience in online sales or marketplace platform management.
• Strong analytical thinking and a data-driven approach to decisions — comfortable working with performance numbers, not just instinct.
• High attention to detail and strong execution; this role lives in the operational details of campaigns and SKUs, where small errors are costly.

Nice-to-Have

• Direct experience running or scaling a livestream commerce program.
• Familiarity with promotion or marketing budget ROI modeling.
• Working knowledge of seller center tools and dashboards across major marketplaces.
• Experience in maternal, baby, parenting, or FMCG categories.