Collection Trainer - Pekanbaru

PT Home Credit Indonesia; Kota Pekanbaru; On-site; IDR 89,280,000 - 133,920,000; Full time

Benefits offered by this job

Medical

Parking

Bonus for all candidates

Dental for corporate

Job summary

PT Home Credit Indonesia is seeking a Training Specialist to conduct and coordinate training for the Risk Collection Function across departments. You will design, schedule and deliver programs, manage classes, and ensure timely completion of training objectives.

A Bachelor's degree and at least two years as a trainer are required; familiarity with LMS and MS Office, and strong English or Bahasa Indonesia communication are essential; relocation to Pekanbaru is preferred.

Qualifications

• Bachelor's degree in any major from a reputable university.
• Minimum 2 years' experience as Trainer or Learning & Development.
• Experience delivering online or offline training for mass roles (customer service, collection, sales).
• Proficient with Learning Management System (LMS) and Microsoft Office.
• Skilled in training design and material development aligned to learning syllabus.
• Excellent spoken and written English or Bahasa Indonesia.

Responsibilities

• Conduct training and socialization for designated collection team members.
• Deliver training for all departments under Risk Collection Function.
• Manage end-to-end training activities and timelines.
• Prepare training materials and manuals.
• Provide training reports and updates to Training SPV in timely manners.

Skills

Training delivery

LMS proficiency

Microsoft Office

Verbal & written communication

Education

Bachelor's degree in any major

Tools

LMS

Microsoft Office

Job description

Conducting training and socialization to designated collection team member, in regards to achieve training objective of all module and materials.

Responsible in delivering training for all department under Risk Collection Function.

To deliver all required training programs accomplished as timeline to specific designated collection team.

To manage training class to be conducted and managing training activity by end-to-end process.

Training preparation including mastering training material and manual.

To provide training report and activity updates to Training SPV in timely manners.

What you will need to have:

Possess Bachelor's degree in any major from reputable University.

Preferably has minimum 2 years of experience as Trainer, Learning & Development or Training consultant.

Has experience in managing online or offline training for mass position training will be a good plus (i.e providing training for customer service, collection, sales agent).

Tech savvy, experience with Learning Management System (LMS) and Microsoft Office.

Familiar with training design and experienced to develop learning materials based on learning syllabus.

Good communication skill both verbal and written in English or Bahasa Indonesia.

Preferably current domicile or willing to relocate to Pekanbaru.

Banking & Credit More than 10,000 employees

PT Home Credit Indonesia ("Home Credit") is a technology-based financing company licensed and supervised by the Indonesian Financial Services Authority (Otoritas Jasa Keuangan/OJK), conducting its financing business activities in accordance with the applicable laws and regulations in Indonesia.

Since 2013, we has served more than 6.9 million customers, through point-of-sale financing, cash loans, and other financing solutions, all provided in a responsible and transparent manner.

Our services are accessible through more than 23,000 points of sale located in shopping centers and locations across more than 270 cities in Indonesia.

Perks and benefits Medical Parking Bonus for all candidate & Dental for corporate can