Coastal Dive Reservations Lead

Pengiklan Anonim; Denpasar; On-site; IDR 66,960,000 - 100,440,000; Full time

Benefits offered by this job

Diving discounts

Performance incentives

Growth opportunities

Job summary

Pengiklan Anonim in Bali seeks a detail‑oriented Reservation Admin to manage bookings, inquiries, and schedules with a friendly, professional approach. You’ll be the first point of contact for customers and collaborate with dive instructors and staff to keep operations smooth.

Requirements include excellent written and verbal English, comfort with basic computer systems and booking platforms, and a willingness to work weekends.

Qualifications

• Experience in a reservation/admin role (hospitality/tourism/diving preferred)
• Excellent written and verbal English
• Comfortable with basic computer systems, emails, spreadsheets, and booking platforms
• Background in scuba diving or water sports a big plus - but not required
• Able to work weekends and holidays when needed
• Team player with a positive, can-do attitude
• Experience or familiarity with numbers and bookkeeping is a plus
• Strong public speaking skills are a plus
• A fun, supportive team in a beautiful coastal location
• Opportunities for growth and leadership development
• Discounts on diving and merchandise
• Competitive salary and performance incentives

Responsibilities

• Manage daily reservations and customer inquiries via email, phone, and walk-ins
• Coordinate dive schedules, guide assignments, and boat logistics
• Maintain accurate booking and payment records using our system
• Communicate effectively with dive instructors, boat crew, and management
• Assist in creating booking reports and performance summaries
• Support marketing and creative promotions for dive packages and special offers
• Deliver top-tier customer service with a warm, welcoming attitude
• Resolve issues and handle last-minute changes calmly and efficiently
• Lead by example with a proactive, problem-solving mindset

Job description

Pengiklan Anonim in Bali seeks a detail‑oriented Reservation Admin to manage bookings, inquiries, and schedules with a friendly, professional approach. You’ll be the first point of contact for customers and collaborate with dive instructors and staff to keep operations smooth.

Requirements include excellent written and verbal English, comfort with basic computer systems and booking platforms, and a willingness to work weekends.