Admin Reservation

Pengiklan Anonim; Denpasar; On-site; IDR 66,960,000 - 100,440,000; Full time

Benefits offered by this job

Diving discounts

Performance incentives

Growth opportunities

Job summary

Pengiklan Anonim in Bali seeks a detail‑oriented Reservation Admin to manage bookings, inquiries, and schedules with a friendly, professional approach. You’ll be the first point of contact for customers and collaborate with dive instructors and staff to keep operations smooth.

Requirements include excellent written and verbal English, comfort with basic computer systems and booking platforms, and a willingness to work weekends.

Qualifications

• Experience in a reservation/admin role (hospitality/tourism/diving preferred)
• Excellent written and verbal English
• Comfortable with basic computer systems, emails, spreadsheets, and booking platforms
• Background in scuba diving or water sports a big plus - but not required
• Able to work weekends and holidays when needed
• Team player with a positive, can-do attitude
• Experience or familiarity with numbers and bookkeeping is a plus
• Strong public speaking skills are a plus
• A fun, supportive team in a beautiful coastal location
• Opportunities for growth and leadership development
• Discounts on diving and merchandise
• Competitive salary and performance incentives

Responsibilities

• Manage daily reservations and customer inquiries via email, phone, and walk-ins
• Coordinate dive schedules, guide assignments, and boat logistics
• Maintain accurate booking and payment records using our system
• Communicate effectively with dive instructors, boat crew, and management
• Assist in creating booking reports and performance summaries
• Support marketing and creative promotions for dive packages and special offers
• Deliver top-tier customer service with a warm, welcoming attitude
• Resolve issues and handle last-minute changes calmly and efficiently
• Lead by example with a proactive, problem-solving mindset

Job description

As the Reservation Admin, you'll be the first point of contact for customers: handling bookings, inquiries, and schedules with precision and a smile. This role is perfect for someone who's highly organized, customer-focused, and thrives in a dynamic, fast-paced environment. You'll bring a strong coordinator mindset and leadership attitude to keep things running smoothly day-to-day.

Important note: Excellent written and verbal English is required

Key responsibilities

Manage daily reservations and customer inquiries via email, phone, and walk-ins

Coordinate dive schedules, guide assignments, and boat logistics

Maintain accurate booking and payment records using our system

Communicate effectively with dive instructors, boat crew, and management

Assist in creating booking reports and performance summaries

Support marketing and creative promotions for dive packages and special offers

Deliver top-tier customer service with a warm, welcoming attitude

Resolve issues and handle last-minute changes calmly and efficiently

Lead by example with a proactive, problem-solving mindset

About you

Previous experience in a reservation/admin role (hospitality/tourism/diving preferred)

Excellent written and verbal English (other languages a plus)

Comfortable with basic computer systems, emails, spreadsheets, and booking platforms

Background in scuba diving or water sports a big plus - but not required

Able to work weekends and holidays when needed

Team player with a positive, can-do attitude

Experience or familiarity with numbers and bookkeeping is a plus

Strong public speaking skills are a plus

A fun, supportive team in a beautiful coastal location

Opportunities for growth and leadership development

Discounts on diving and merchandise

Competitive salary and performance incentives

A chance to be part of something exciting and meaningful