Club Operations Leader: Elevate Service & Growth

Luminare Consulting; Bekasi; On-site; IDR 150,000,000 - 200,000,000; Full time

Job summary

A hospitality consulting firm is seeking a Club Manager to oversee daily operations and ensure excellent service standards. The ideal candidate will have a Bachelor's or Master's degree in a relevant field and at least 5 years of senior management experience in the hospitality sector. Responsibilities include leading the team, managing budgets, and developing strategies to enhance member satisfaction. Proficiency in Microsoft Office and good English communication skills are essential for success in this role, which is based in Bekasi, Jawa Barat, Indonesia.

Qualifications

• Minimum 5 years of experience in senior management roles in hospitality or lifestyle business.
• Knowledge of sport and wellness trends.
• Familiar with corporate governance and budgeting processes.
• Proficient in strategic planning and performance management.

Responsibilities

• Oversee daily club operations for excellent service standards.
• Lead, train, and manage the club team for operational excellence.
• Develop and implement strategies to enhance member satisfaction.
• Manage budgets and overall business performance.
• Maintain facilities to the highest standards.

Skills

Leadership

Strategic thinking

Communication

Team management

Customer service excellence

Budget management

Operational best practices

Microsoft Office proficiency

Education

Bachelor's or Master's Degree in Business Management or Hospitality

Job description

A hospitality consulting firm is seeking a Club Manager to oversee daily operations and ensure excellent service standards. The ideal candidate will have a Bachelor's or Master's degree in a relevant field and at least 5 years of senior management experience in the hospitality sector. Responsibilities include leading the team, managing budgets, and developing strategies to enhance member satisfaction. Proficiency in Microsoft Office and good English communication skills are essential for success in this role, which is based in Bekasi, Jawa Barat, Indonesia.