Beach Club Ops Leader — Elevate Guest Experience

PT Adecco Personnel Indonesia; Lombok; On-site; IDR 240,000,000 - 360,000,000; Full time

Job summary

PT Adecco Personnel Indonesia is seeking an experienced Operations Manager to oversee the day-to-day operations of a beach club in Lombok. You will ensure smooth venue operations, deliver excellent guest experiences, and lead the operational team to support overall commercial performance.

You will manage F&B, beach and pool operations, supervise front-of-house and support staff, coordinate events, and monitor KPIs, costs, and inventory.

Qualifications

• Minimum 5 years of experience in hospitality or F&B operations.
• Experience in a leadership role within operations management.
• Strong F&B operations and guest experience expertise.
• Proven ability to lead multidisciplinary teams.
• Knowledge of sales, cost control, inventory, budgeting, and KPIs.
• Ability to develop and implement SOPs and service standards.
• Excellent problem-solving and decision-making in fast-paced environments.
• Strong communication and interpersonal skills.
• Good command of English for international guests and management.
• Willing to work flexible hours, including weekends and holidays.

Responsibilities

• Oversee daily beach club operations including opening, service, and closing.
• Maintain high guest experience across dining, bar, beach, pool, and guest areas.
• Manage F&B operations: service flow, stock, and hygiene standards.
• Lead front-of-house, F&B, beach/pool, and support teams.
• Coordinate events, DJs, live music, and private events from an operational perspective.
• Monitor daily sales, guest spend, venue utilization, and costs.
• Collaborate with Finance and F&B on inventory, wastage, cash handling, and cost control.
• Develop and implement SOPs and service standards.
• Ensure compliance with health, safety, and hospitality regulations.

Skills

Leadership

Guest experience

Operations management

Sales

Cost control

Inventory management

Budgeting

SOPs

Communication

English

Job description

PT Adecco Personnel Indonesia is seeking an experienced Operations Manager to oversee the day-to-day operations of a beach club in Lombok. You will ensure smooth venue operations, deliver excellent guest experiences, and lead the operational team to support overall commercial performance.

You will manage F&B, beach and pool operations, supervise front-of-house and support staff, coordinate events, and monitor KPIs, costs, and inventory.