Operations Manager (Beach club)

PT Adecco Personnel Indonesia; Lombok; On-site; IDR 240,000,000 - 360,000,000; Full time

Job summary

PT Adecco Personnel Indonesia is seeking an experienced Operations Manager to oversee the day-to-day operations of a beach club in Lombok. You will ensure smooth venue operations, deliver excellent guest experiences, and lead the operational team to support overall commercial performance.

You will manage F&B, beach and pool operations, supervise front-of-house and support staff, coordinate events, and monitor KPIs, costs, and inventory.

Qualifications

• Minimum 5 years of experience in hospitality or F&B operations.
• Experience in a leadership role within operations management.
• Strong F&B operations and guest experience expertise.
• Proven ability to lead multidisciplinary teams.
• Knowledge of sales, cost control, inventory, budgeting, and KPIs.
• Ability to develop and implement SOPs and service standards.
• Excellent problem-solving and decision-making in fast-paced environments.
• Strong communication and interpersonal skills.
• Good command of English for international guests and management.
• Willing to work flexible hours, including weekends and holidays.

Responsibilities

• Oversee daily beach club operations including opening, service, and closing.
• Maintain high guest experience across dining, bar, beach, pool, and guest areas.
• Manage F&B operations: service flow, stock, and hygiene standards.
• Lead front-of-house, F&B, beach/pool, and support teams.
• Coordinate events, DJs, live music, and private events from an operational perspective.
• Monitor daily sales, guest spend, venue utilization, and costs.
• Collaborate with Finance and F&B on inventory, wastage, cash handling, and cost control.
• Develop and implement SOPs and service standards.
• Ensure compliance with health, safety, and hospitality regulations.

Skills

Leadership

Guest experience

Operations management

Sales

Cost control

Inventory management

Budgeting

SOPs

Communication

English

Job description

We are looking for an experienced and hands-on Operations Manager to oversee the day-to-day operations of a beach club in Lombok. The role will be responsible for ensuring smooth venue operations, maintaining excellent guest experiences, leading the operational team, and supporting the overall commercial performance of the beach club.

Key responsibilities

Oversee the daily operations of the beach club, including opening, service, and closing procedures.

Ensure a high standard of guest experience and service quality across dining, bar, beach, pool, daybeds, and other guest areas.

Manage F&B operations, including restaurant and bar service, table management, service flow, stock availability, and hygiene standards.

Oversee beach and pool operations, including daybeds, cabanas, guest amenities, cleanliness, and operational readiness.

Lead, coach, schedule, and monitor front-of-house, F&B, beach/pool, and support teams.

Coordinate events, DJs, live music, private events, and special activations from an operational perspective.

Monitor daily sales, guest spend, venue utilisation, operational costs, and other key performance indicators.

Work closely with Finance and F&B teams on inventory, purchasing, wastage, cash handling, and cost control.

Develop and implement SOPs, operational checklists, and service standards.

Ensure compliance with health, hygiene, safety, and applicable hospitality regulations.

About you

Minimum 5 years of experience in hospitality, beach clubs, restaurants, bars, hotels, lifestyle venues, or similar F&B operations.

Previous experience as an Operations Manager, Venue Manager, Restaurant Manager, Assistant General Manager, or similar leadership position.

Strong understanding of F&B operations and guest experience, preferably within an upscale or lifestyle hospitality environment.

Proven experience leading and managing multidisciplinary teams.

Strong understanding of sales, cost control, inventory management, budgeting, and operational KPIs.

Strong ability to develop and implement SOPs and service standards.

Excellent problem-solving and decision-making skills, particularly in a fast-paced environment.

Strong communication and interpersonal skills.

Good command of English is required, particularly for communication with international guests and management.

Willing to work flexible hospitality hours, including weekends, evenings, public holidays, and peak periods.