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Résumé du poste
A hospitality consulting firm is seeking a Club Manager to oversee daily operations and ensure excellent service standards. The ideal candidate will have a Bachelor's or Master's degree in a relevant field and at least 5 years of senior management experience in the hospitality sector. Responsibilities include leading the team, managing budgets, and developing strategies to enhance member satisfaction. Proficiency in Microsoft Office and good English communication skills are essential for success in this role, which is based in Bekasi, Jawa Barat, Indonesia.
Qualifications
Minimum 5 years of experience in senior management roles in hospitality or lifestyle business.
Knowledge of sport and wellness trends.
Familiar with corporate governance and budgeting processes.
Proficient in strategic planning and performance management.
Responsabilités
Oversee daily club operations for excellent service standards.
Lead, train, and manage the club team for operational excellence.
Develop and implement strategies to enhance member satisfaction.
Manage budgets and overall business performance.
Maintain facilities to the highest standards.
Connaissances
Leadership
Strategic thinking
Communication
Team management
Customer service excellence
Budget management
Operational best practices
Microsoft Office proficiency
Formation
Bachelor's or Master's Degree in Business Management or Hospitality
Description du poste
We are currently assisting a Hospitality company looking to hire a Club Manager.
Oversee daily club operations to ensure excellent service standards
Lead, train, and manage the club team to achieve operational excellence
Develop and implement strategies to enhance member satisfaction and retention
Manage budgets, reporting, and overall business performance
Ensure all facilities are maintained to the highest standards
Requirements
Bachelor's or Master's Degree in Business Management, Hospitality, or related field
Minimum 5 years of experience in senior management roles, preferably in club, hospitality, or lifestyle business
Knowledgeable in sport and wellness trends, operational best practices, and customer service excellence
Proven leadership skills with strong strategic thinking and operational execution
Excellent communication and stakeholder management abilities
Familiar with corporate governance and budgeting processes
Familiar with government regulations related to health, safety, and wellness operations
Proficient in strategic planning, performance management, and financial reporting
Positive attitude and strong work ethic.
Proficient in Microsoft Office (Microsoft Word, Excel, and PowerPoint). Good English communication skills.
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