Clinic Operations Leader: Team, Compliance & Growth

SEVEN Retail Group; Surabaya; On-site; IDR 72,000,000 - 120,000,000; Full time

Job summary

SEVEN Retail Group is seeking a Clinic Operations & Compliance role in Surabaya to ensure smooth daily operations, maintain equipment and inventory, manage patient scheduling, and uphold licensing regulations. The position also oversees team leadership, service excellence, and performance reporting to hit clinic targets.

The ideal candidate has 1–2 years in service or healthcare, strong Excel/Google Sheets skills, and a disciplined, results-driven mindset to deliver high customer satisfaction

Qualifications

• Experience in service industry (healthcare preferred), 1–2 years.
• Proficient in Excel/Google Sheets, strong analytical and problem-solving skills.
• Leadership and public speaking abilities, excellent communication, and team coordination.
• Target-driven, fast learner, detail-oriented, able to work under pressure with high initiative.
• Understanding of clinic operations, administration, licensing, and customer satisfaction commitment.
• Education, Training & Professional Development 101-1,000 employees

Responsibilities

• Clinic Operations & Compliance: Ensure smooth daily operations, maintain equipment and inventory, manage patient scheduling, and uphold compliance with health and licensing regulations.
• Team Leadership & Service Excellence: Lead and schedule the clinic team, monitor performance, resolve customer concerns, and foster a disciplined, service-oriented culture.
• Performance Management & Reporting: Drive clinic target achievement through strategic planning and accurate reporting on sales, revenue, and operational KPIs.

Skills

Leadership

Public speaking

Analytical thinking

Problem solving

Team coordination

Customer service

Tools

Excel/Google Sheets

Job description

SEVEN Retail Group is seeking a Clinic Operations & Compliance role in Surabaya to ensure smooth daily operations, maintain equipment and inventory, manage patient scheduling, and uphold licensing regulations. The position also oversees team leadership, service excellence, and performance reporting to hit clinic targets.

The ideal candidate has 1–2 years in service or healthcare, strong Excel/Google Sheets skills, and a disciplined, results-driven mindset to deliver high customer satisfaction