Head of Clinic Ops & Customer Experience

Avomind; Daerah Khusus Ibukota Jakarta; On-site; IDR 250,000,000 - 420,000,000; Full time

Job summary

A leading health services company in Jakarta is seeking a Head of Clinic Operations to lead multiple clinics. The successful candidate will ensure smooth operations, improve customer experience, and manage supply chain efficiency. This role requires strong leadership, problem-solving, and organizational skills, along with a proven ability to thrive in a fast-paced environment, driving operational excellence and customer satisfaction.

Qualifications

• Proven experience in managing large-scale ground organizations in a fast-paced environment.
• Strong organizational and time management skills to prioritize tasks and meet deadlines.
• Analytical skills to identify and address operational challenges.

Responsibilities

• Ensure smooth day-to-day operations of multiple clinics.
• Gather insights from clinics to inform business decisions.
• Drive initiatives for enhanced customer experience.
• Oversee efficient management of the supply chain.

Skills

Leadership

Problem-solving

Time management

Customer-centric mindset

Job description

A leading health services company in Jakarta is seeking a Head of Clinic Operations to lead multiple clinics. The successful candidate will ensure smooth operations, improve customer experience, and manage supply chain efficiency. This role requires strong leadership, problem-solving, and organizational skills, along with a proven ability to thrive in a fast-paced environment, driving operational excellence and customer satisfaction.