Clinic Supervisor - Sozo Dental | Jabodetabek

SEVEN Retail Group; Jakarta Pusat; On-site; IDR 66,960,000 - 156,240,000; Full time

Job summary

SEVEN Retail Group is seeking a Clinic Operations & Compliance professional to ensure smooth daily operations, maintain equipment and inventory, manage patient scheduling, and uphold licensing regulations. The role emphasizes accuracy, ethics, and service quality within a healthcare setting.

You will lead the clinic team, monitor performance, and drive service excellence while ensuring compliant practices and reliable reporting on KPIs and revenue.

Qualifications

• 1–2 years in service industry, healthcare preferred.
• Proficient in Excel/Google Sheets.
• Strong analytical and problem-solving skills.
• Public speaking and leadership abilities.
• Ability to work under pressure and meet targets.

Responsibilities

• Oversee clinic operations and compliance.
• Manage equipment, inventory and scheduling.
• Lead team and monitor performance.
• Ensure customer satisfaction and licensing compliance.

Skills

Excel/Google Sheets

Analytical thinking

Problem solving

Leadership

Job description

Clinic Operations & Compliance : Ensure smooth daily operations, maintain equipment and inventory, manage patient scheduling, and uphold compliance with health and licensing regulations.

Team Leadership & Service Excellence : Lead and schedule the clinic team, monitor performance, resolve customer concerns, and foster a disciplined, service-oriented culture.

Performance Management & Reporting : Drive clinic target achievement through strategic planning and accurate reporting on sales, revenue, and operational KPIs.

Requirements :

Experience & Skills: 1-2 years in service industry (healthcare preferred), proficient in Excel/Google Sheets, strong analytical and problem-solving skills.

Leadership & Communication: Strong leadership and public speaking abilities, excellent communication, and team coordination.

Work Ethic & Mindset: Target-driven, fast learner, detail-oriented, able to work under pressure with high initiative.

Operational Knowledge: Understanding of clinic operations, administration, licensing, and a strong commitment to customer satisfaction.