Clinic Front Desk Officer - Patient Care & Admin

Siloam Medika Cemerlang; Indonesia; On-site; IDR 55,800,000 - 83,700,000; Full time

Job summary

Siloam Medika Cemerlang is seeking a Front Office Officer for our Ciujung clinic. You will be the first point of contact for patients, delivering courteous service and managing front desk operations and basic administrative tasks.

Ideal candidates have a Diploma (D3) in Nursing or equivalent, strong communication skills, and a professional, confidential approach to patient information. This full-time onsite role offers exposure to diverse clinical operations.

Qualifications

• Diploma (D3) in Nursing is preferred.
• Strong communication and interpersonal skills are required.
• Patient confidentiality must be maintained.

Responsibilities

• Welcome and assist patients and visitors in a professional and friendly manner.
• Register patients, verify information, and maintain accurate records.
• Schedule appointments and coordinate patient flow for clinic efficiency.
• Handle phone calls, inquiries, and appointment requests.
• Process administrative tasks including filing, data entry, and document management.
• Coordinate with doctors, nurses, and staff to support patient care.
• Manage billing, payments, and other front office processes as required.
• Maintain a clean, organized reception area while ensuring patient confidentiality.

Skills

Communication

MS Office

Organization

Customer service

Confidentiality

Ciujung location

Education

Diploma (D3) in Nursing

Tools

Microsoft Office

Job description

Siloam Medika Cemerlang is seeking a Front Office Officer for our Ciujung clinic. You will be the first point of contact for patients, delivering courteous service and managing front desk operations and basic administrative tasks.

Ideal candidates have a Diploma (D3) in Nursing or equivalent, strong communication skills, and a professional, confidential approach to patient information. This full-time onsite role offers exposure to diverse clinical operations.