Client Advisor (voilà.id)

Catalyst Tech; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 55,800,000 - 78,120,000; Full time

Job summary

Catalyst Tech in Kota Medan, Indonesia is looking for a Client Advisor to deliver exceptional service and strengthen customer relationships. The successful candidate will master brand knowledge, achieve sales targets, and enhance the shopping experience in luxury retail.

The ideal applicant should possess a Diploma or Bachelor's degree, at least 2 years in retail sales, and excellent communication skills in English. Flexibility to work extended hours, weekends, and holidays is also required.

Qualifications

• At least 2 years of experience as retail sales.
• Strong business knowledge and communication skills.
• Flexibility in work schedule including weekends and holidays.

Responsibilities

• Deliver standard service excellence to customers.
• Establish contact and develop relationships with customers.
• Consistently contribute to sales by achieving monthly targets.

Skills

Sales excellence

Customer relationship management

Professional communication

Teamwork

Self-motivation

English proficiency

Education

Diploma/Bachelor's degree

Job description

Embark on a journey with Voila.id as a Client Advisor and be the brand ambassador of excellence! Share your passion for sales, deliver exceptional service based on brand guidelines, and build strong relationships with our valued customers. Join us in creating an exceptional shopping experience and be a vital part of our commitment to excellence in the world of luxury retail.

Job Description

• Mastering knowledge and information related to the brands and share to respected customers
• Delivering standard service excellence to customer, based on brand guidelines
• Establishing contact and develop relationships with regular and new customers
• Keeping and maintaining customer information database and preferences
• Consistently contributing sales by accomplishing store monthly target
• Performing and maintaining daily stock inventory

Qualification

• At least have a Diploma's/Bachelor's degree from reputable academy/university
• Have at least 2 years of experience as retail sales
• Have hospitality heart and attitudes
• Have strong business related knowledge and professional communication skill
• Have the passion for sales with strong determination and self-motivated in achieving the goals
• Acquire good team work skill and able to perform job independently, as well as the capability to thrive in todays competitive market
• Have proficiency in both verbal and writing in english is a must
• Having flexibility in work schedule is required, including the ability to work extended hours, weekends and holidays as operational need may requirements