Luxury Client Advisor - Mass Hiring September 2026

Luxehouze; Jakarta Pusat; On-site; IDR 48,000,000 - 72,000,000; Full time

Job summary

Luxehouze is a fast-growing omnichannel luxury marketplace in Indonesia and Singapore seeking a Client Advisor who thrives on outcomes and building lasting client relationships.

You will deliver against revenue targets, deepen brand knowledge with clients, and provide service aligned with brand rules. This role requires strong English and Bahasa Indonesia, proactive follow-up, and a passion for luxury customer experience.

Qualifications

• Target oriented, high integrity and trustworthy.
• Effective in persuasive communication.
• Energetic and outgoing interpersonal.
• Good knowledge of English and Bahasa Indonesia (written and verbal).
• Passionate about delivering exceptional customer service.
• Self-motivated with proactive follow-up.
• Having experience in luxury brand is a plus.
• Time management skill.

Responsibilities

• Deliver against revenue targets and all key performance metrics.
• Well-versed about the brands and sharing the knowledge with valued clients.
• Providing excellent service to clients in line with the brand's rules.
• Initiating connections and building relationships with both existing and new clients.
• Managing and preserving clients information and preferences.
• Continuously boosting sales to meet monthly targets.
• Monitor sales flow, stock, and shipment.
• Stand by for inquiries and ensure effective follow-ups to drive conversion.

Skills

Target oriented

Persuasive communication

Energetic interpersonal

English & Bahasa Indonesia (written)

Customer service excellence

Self-motivation and proactive follow‑y

Time management

Job description

About Luxehouze
Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches, fashion, and beauty. We operate in an environment where trust, speed and excellence matter, and where outcomes matter more than activity.
We are looking for a Client Advisor, who takes responsibility naturally, thinks in outcomes and wants to build, improve, and scale - not just execute tasks.

What Will Be Challenging
Please read this carefully - it's here to help you self-select.

• Expectations are high and visible

• Problems may be ambiguous and fast-moving

• Priorities can change as the business scales

• Feedback is direct and frequent

• Performance is measured by results, not intentions

• If you require rigid structure, narrow scope, or close supervision to perform well, this environment may not be a good fit.

Responsibilities:

• Deliver against revenue targets and all key performance metrics.

• Well-versed about the brands and sharing the knowledge with valued clients.

• Providing excellent service to clients in line with the brand's rules.

• Initiating connections and building relationships with both existing and new clients.

• Managing and preserving clients information and preferences.

• Continuously boosting sales to meet monthly targets.

• Monitor sales flow, stock, and shipment.

• Stand by for inquiries and ensure effective follow-ups to drive conversion.

Requirement & Qualifications:

• Target oriented, high integrity and trustworthy

• Effective in persuasive communication

• Energetic and outgoing interpersonal

• Good notion in verbal and written English and Bahasa Indonesia

• Passionate about delivering exceptional customer service

• Self-motivated with a proactive approach to follow up

• Having experience in luxury brand is a plus.

• Time management skill