CLIENT ADVISOR

PT Luvitasindo (Louis Vuitton); Jakarta Pusat; On-site; IDR 72,000,000 - 110,000,000; Full time

Job summary

PT Luvitasindo (Louis Vuitton) is seeking a Client Advisor to embody the Louis Vuitton promise and deliver exceptional client experiences across all product categories.

You will proactively reach out to clients to achieve individual and team goals, guiding them through the brand and its offerings while maintaining the highest grooming and behavior standards.

Qualifications

• Curiosity, empathy, agility and commercial mindset are essential.
• Passion for the Louis Vuitton Brand is expected.
• Professional attitude and ownership are required.
• Excellent communication and interpersonal skills are crucial.
• Team player who collaborates well with colleagues.
• Ability to follow brand standards and store policies.

Responsibilities

• Drive and achieve individual and team objectives and be accountable for sales results.
• Welcome every Client and provide the best Client experience.
• Advise Clients across the Brand and all product categories.
• Engage with Clients to develop long-term relationships using clienteling tools.
• Be a team-player and participate in all activities contributing to store objectives.
• Learn and master Brand and product knowledge.

Skills

Curiosity

Empathy

Agility

Commercial Mindset

Excellent communication skills

Good team player

Job description

As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.

You will proactively reach out to your Clients in order to achieve individual and team goals.

Job responsibilities

DUTIES & RESPONSIBILITIES

• Drive and achieve individual and team objectives and be accountable for sales results
• Welcome every Client and provide the best Client experience
• Advise Clients across the Brand and all product categories
• Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store
• Learn and master Brand and product knowledge
• Respect Louis Vuitton Brand standards in terms of grooming and behavior
• Follow the company’s policies and procedures

Profile

• Curiosity, Empathy, Agility, Commercial Mindset
• Passion for the Brand
• Professional Attitude
• Responsibility & Ownership
• Excellent communication skills
• Good team player

Recruitment process

• CV Screening
• HR Interview
• User interview with role play
• Salary offer
• Onboarding

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Luxury & Designer Goods Retail 11-50 employees

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