Client Advisor (voilà.id)

Catalyst Tech; Daerah Khusus Ibukota Jakarta; On-site; IDR 216,216,216 - 360,360,360; Full time

Job summary

Catalyst Tech in Jakarta is seeking a passionate Client Advisor to become the brand ambassador of excellence in luxury retail. The role involves mastering product knowledge, delivering exceptional customer service, and building strong relationships with customers.

Required qualifications include a Diploma's or Bachelor's degree, at least 2 years of retail sales experience, and proficiency in English. Flexibility in working hours is essential, including weekends and holidays, to meet operational needs.

Qualifications

• At least 2 years of experience in retail sales.
• Proficiency in English, both verbal and written.
• Flexibility in work schedule, including weekends and holidays.

Responsibilities

• Master information related to brands for customers.
• Deliver standard service excellence based on brand guidelines.
• Maintain customer information database.
• Contribute to store monthly sales targets.

Skills

Sales passion

Strong communication skills

Teamwork

Hospitality attitude

Education

Diploma's/Bachelor's degree

Job description

Embark on a journey with Voila.id as a Client Advisor and be the brand ambassador of excellence! Share your passion for sales, deliver exceptional service based on brand guidelines, and build strong relationships with our valued customers. Join us in creating an exceptional shopping experience and be a vital part of our commitment to excellence in the world of luxury retail.

Job Description

• Mastering knowledge and information related to the brands and share to respected customers
• Delivering standard service excellence to customer, based on brand guidelines
• Establishing contact and develop relationships with regular and new customers
• Keeping and maintaining customer information database and preferences
• Consistently contributing sales by accomplishing store monthly target
• Performing and maintaining daily stock inventory

Qualification

• At least have a Diploma's/Bachelor's degree from reputable academy/university
• Have at least 2 years of experience as retail sales
• Have hospitality heart and attitudes
• Have strong business related knowledge and professional communication skill
• Have the passion for sales with strong determination and self-motivated in achieving the goals
• Acquire good team work skill and able to perform job independently, as well as the capability to thrive in todays competitive market
• Have proficiency in both verbal and writing in english is a must
• Having flexibility in work schedule is required, including the ability to work extended hours, weekends and holidays as operational need may requirements