CLIENT ADVISOR

Louis Vuitton; Indonesia; On-site; IDR 72,000,000 - 110,000,000; Full time

Job summary

Louis Vuitton is seeking a Client Advisor to represent the Brand in Indonesia. You will engage with clients, understand their needs, and guide them across the Brand’s range to deliver an exceptional luxury shopping experience.

You will proactively reach out to clients, build long-term relationships, and contribute to both individual and store team targets while upholding Louis Vuitton standards.

Qualifications

• Curiosity, empathy, agility, commercial mindset.
• Passion for the Brand.
• Professional Attitude.
• Responsibility & Ownership.
• Excellent communication skills.
• Good team player.

Responsibilities

• Drive and achieve individual and team objectives and be accountable for sales results.
• Welcome every Client and provide the best Client experience.
• Advise Clients across the Brand and all product categories.
• Engage with Clients to develop long‑term relationships, leveraging different clienteling tools, in order to foster Brand loyalty.
• Perform as a team‑player, participate in all activities contributing to the overall objectives of the store.
• Learn and master Brand and product knowledge.
• Respect Louis Vuitton Brand standards in terms of grooming and behavior.
• Follow the company’s policies and procedures.

Skills

Clienteling

Sales

Communication

Team player

Curiosity

Empathy

Agility

Commercial mindset

Brand passion

Job description

About The Job

As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.

You will proactively reach out to your Clients in order to achieve individual and team goals.

Job responsibilities

Duties & Responsibilities

• Drive and achieve individual and team objectives and be accountable for sales results
• Welcome every Client and provide the best Client experience
• Advise Clients across the Brand and all product categories
• Engage with Clients to develop long‑term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
• Perform as a team‑player, participate in all activities contributing to the overall objectives of the store
• Learn and master Brand and product knowledge
• Respect Louis Vuitton Brand standards in terms of grooming and behavior
• Follow the company’s policies and procedures

Profile

• Curiosity, Empathy, Agility, Commercial Mindset
• Passion for the Brand
• Professional Attitude
• Responsibility & Ownership
• Excellent communication skills
• Good team player

Recruitment steps

• CV Screening
• HR Interview
• User interview with role play
• Salary offer
• Onboarding
• Reference LVM33542