Sales Associate / Senior Sales Associate

Christian Dior Couture; Jakarta Pusat; On-site; IDR 180,000,000 - 260,000,000; Full time

Job summary

Christian Dior Couture in Jakarta invites an experienced Senior Sales Associate to join its luxury boutique. You will delight discerning clients with personalized styling, build lasting relationships and drive sales through exceptional service.

The role requires a deep passion for fashion and a refined knowledge of trends, with the ability to work flexible hours, including weekends and holidays, all while upholding the brand's impeccable standards of elegance and craftsmanship.

Qualifications

• Minimum 3 years of experience in sales, customer service, or client relations, preferably in a luxury retail environment.
• Strong communication skills with an upscale clientele.
• Deep interest in fashion, luxury goods, and trends.
• Ability to work flexible hours, including weekends and holidays.
• Detail-oriented with the ability to manage multiple tasks in a fast-paced environment.
• Self-motivated, proactive and passionate about luxury fashion.

Responsibilities

• Achieve monthly individual sales targets and contribute to the overall boutique target.
• Consistently deliver an exceptional client experience that results in both new and repeat business.
• Maintain an in-depth understanding of our product range to provide clients with insightful product recommendations.
• Support client relationships by assisting with follow-ups and ensuring client satisfaction. Assist clients in selecting products that meet their needs, preferences, and lifestyle.
• Deliver personalized, high-touch service to each client, ensuring a memorable and luxurious shopping experience.
• Build long-term client relationships by tracking customer preferences, purchase history, and interactions to deliver personalized follow-ups and tailored service experiences.
• Build and manage a client portfolio to ensure ongoing client outreach, engagement, and loyalty.
• Explore prospects and identify new opportunities to attract potential clients.

Skills

Sales

Customer service

Client relations

Communication skills

Fashion interest

Job description

Position

Step into the world of Dior as a Senior Sales Associate and embark on a journey of luxury and style. Delight in curating unforgettable experiences for our esteemed clientele, while immersing yourself in the essence of haute couture and exceptional craftsmanship. Join us in redefining elegance and sophistication, where every interaction becomes an opportunity to showcase the timeless allure of Dior.

As a Senior Sales Associate, you will play a pivotal role in providing an outstanding customer experience to our clients. You will be responsible for building relationships with our discerning clientele, driving sales, and contributing to the overall success of our boutique. Your exceptional product knowledge, attention to detail, and dedication to service will help us uphold the prestige of our brand.

Job responsibilities

• Achieve monthly individual sales targets and contribute to the overall boutique target.
• Consistently deliver an exceptional client experience that results in both new and repeat business.
• Maintain an in-depth understanding of our product range to provide clients with insightful product recommendations.
• Support client relationships by assisting with follow-ups and ensuring client satisfaction. Assist clients in selecting products that meet their needs, preferences, and lifestyle.
• Deliver personalized, high-touch service to each client, ensuring a memorable and luxurious shopping experience.
• Build long-term client relationships by tracking customer preferences, purchase history, and interactions to deliver personalized follow-ups and tailored service experiences.
• Build and manage a client portfolio to ensure ongoing client outreach, engagement, and loyalty.
• Explore prospects and identify new opportunities to attract potential clients.

Profile

• Minimum of 3 years of experience in sales, customer service, or client relations, preferably in a luxury retail environment.
• Strong communication skills with an ability to engage with an upscale clientele.
• Deep interest in fashion, luxury goods, and trends.
• Ability to work flexible hours, including weekends and holidays.
• Detail-oriented with the ability to manage multiple tasks in a fast-paced environment.
• Self-motivated, proactive and passionate in luxury fashion industry.
• Professional Attributes: Exceptional interpersonal and communication skills, client-centric mindset, adaptability, uncompromising attention to detail, and a collaborative team spirit.