Client Activation & CRM Implementation Lead

Mekari; Jakarta Pusat; On-site; IDR 240,000,000 - 360,000,000; Full time

Job summary

Mekari is Indonesia's leading SaaS company offering a range of software solutions to accelerate digital transformation for businesses. We are looking for builders and owners with ambitious minds who can assist clients in setting up CRM systems aligned with their requirements.

You will consult on best practices in CRM, support multiple projects, and coordinate with cross-functional teams to ensure timelines and milestones are met.

Qualifications

• Experience assisting clients to set up CRM applications.
• Consultancy on best practices in Customer Relationship Management.
• Experience coordinating with cross-discipline teams.

Responsibilities

• Assist client to setup applications appropriate with clients requirements.
• Provide consultancy for a client about best practice in Customer Relationship Management.
• Support and give problem-solving to clients.
• Gather client requirements and implement the system.
• Report to the manager about client needs and problems regularly.
• Manage multiple concurrent projects effectively, demonstrating strong task prioritization and time management skills.
• Coordinate with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
• Monitor overall project schedule, report project issues status, and potential risks.

Skills

CRM Consultancy

Project Management

Client Relations

Cross-functional teamwork

Time Management

Job description

Mekari is Indonesia's leading SaaS company offering a range of software solutions to accelerate digital transformation for businesses. We are looking for builders and owners with ambitious minds who can assist clients in setting up CRM systems aligned with their requirements.

You will consult on best practices in CRM, support multiple projects, and coordinate with cross-functional teams to ensure timelines and milestones are met.