Accounting Software Activation & Training Specialist

Mekari; Daerah Istimewa Yogyakarta; On-site; IDR 89,280,000 - 156,240,000; Full time

Job summary

Mekari is Indonesia's leading SaaS company delivering a suite of software solutions for businesses. This role focuses on assisting clients to set up applications, training users, and advising on best practices in accounting software.

You will maintain client portfolios, resolve issues, and collaborate with developers to test new features. Strong communication, accounting knowledge, and problem-solving are essential.

Qualifications

• Bachelor's degree in Accounting or equivalent.
• Knowledge of tax is a plus.
• Proficient with Microsoft Office and Gsuite.
• Excellent written and verbal communication.
• Good analytical and problem-solving skills.

Responsibilities

• Assist clients to setup applications appropriate to clients' requirements.
• Provide product training to users.
• Provide consultancy for a client about best practice Accounting Software.
• Maintain account portfolio to ensure activity in usage and transactions.
• Support and provide solutions to clients’ issues.
• Gather client’s information and implement them to the system.
• Assist the developer team with bug testing of the application and new features.
• Regularly report to the manager about client’s needs and problems.

Skills

Accounting

Tax knowledge

Communication

Problem-solving

Numbers handling

Education

Bachelor's degree in Accounting

Tools

Microsoft Office

Gsuite

Job description

Mekari is Indonesia's leading SaaS company delivering a suite of software solutions for businesses. This role focuses on assisting clients to set up applications, training users, and advising on best practices in accounting software.

You will maintain client portfolios, resolve issues, and collaborate with developers to test new features. Strong communication, accounting knowledge, and problem-solving are essential.