Client Activation & HRIS Solutions Lead

Mekari; Jakarta Pusat; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

Mekari, Indonesias leading SaaS company based in Jakarta, is seeking a client activation-oriented professional to tailor applications to client requirements and provide expert consultancy on HRIS and Payroll. You will support junior specialists, resolve technical issues related to the Talenta System, and ensure seamless client satisfaction.

Responsibilities include gathering client needs, implementing solutions, and routinely reporting on client challenges to management, driving effective

Responsibilities

• Assist client to setup applications appropriate with clients requirements.
• Provide consultancy for a client about best practice HRIS, Payroll, etc.
• Assist Junior Activation Specialist for technical issue / explanation about Talenta System.
• Support and give problem-solving to clients.
• Gather client requirements and implement the system.
• Report to the manager about client needs and problems regularly.

Job description

Mekari, Indonesias leading SaaS company based in Jakarta, is seeking a client activation-oriented professional to tailor applications to client requirements and provide expert consultancy on HRIS and Payroll. You will support junior specialists, resolve technical issues related to the Talenta System, and ensure seamless client satisfaction.

Responsibilities include gathering client needs, implementing solutions, and routinely reporting on client challenges to management, driving effective