Chatbot Specialist Intern (Next Level Internship)

Mekari; Jakarta Pusat; On-site; IDR 33,480,000 - 55,800,000; Full time

Job summary

Mekari presents the Next Level Internship program and seeks a Chatbot Specialist Intern to contribute to raising Indonesia's software standards. You will configure and update AI chatbot flows, test for accuracy, and train clients on the product, in a supportive, fast-growing SaaS environment in Indonesia.

Ideal candidates are final-year students or recent graduates with Generative AI experience, strong communication, and the ability to manage multiple tasks with a six-month commitment.

Qualifications

• Final-year student in Information Systems or Communications.
• Practical daily experience with LLMs and Generative AI tools.
• Willing to commit to a 6-month internship.
• Strong attention to detail, proactive and quick learner.
• Multitasking and time-management with prioritization.
• Excellent communication skills and goal-oriented.
• Public speaking when presenting chatbot flows.
• Nice to have REST API fundamentals.

Responsibilities

• Chatbot Configuration & Revision: Create and update chatbot AI flow based on client requests by understanding needs and objectives; revise as needed.
• Chatbot testing: Identify issues like inaccurate responses and configuration errors.
• Training to Clients: Explain features and usage of the AI chatbot product to clients.
• Monitoring: Track performance post-implementation to ensure quality.

Skills

Generative AI & LLM proficiency

Public speaking

Communication skills

Attention to detail

Time management

Multitasking

Education

Final-year student (Information Systems or Communications)

Tools

REST API Fundamentals

Job description

The Next Level Internship program by Mekari is a highway for achievement-oriented young talents to #ElevateThroughImpact in a competitive and encouraging environment, where they get to contribute in raising Indonesia's software standard.

If You Are

• A University student studying in Indonesia, or;
• An alumnus, max. 1 year after graduation

• Experience working at Indonesia's no. 1 SaaS company
• Get a min. 3-month period internship experience with your preferred team and role

By applying through this opening, you are applying specifically for the role of Chatbot Specialist Intern:

Job Description

• Chatbot Configuration & Revision: Create and update chatbot AI flow based on client requests by thoroughly understanding the client's specific needs and objectives. Also, do the chatbot revisions if there are any mistakes or errors.
• Chatbot testing: Perform testing sessions to identify issues such as inaccurate responses, AI hallucinations, and configuration errors.
• Training to Clients: Conduct training sessions for clients to explain features and usage of the AI chatbot product.
• Monitoring: Monitor AI chatbot performance post-implementation to ensure optimal quality.

Requirements

• Final-year student (preferably majoring in Information Systems or Communications).
• Generative AI & LLM Proficiency: Practical daily experience utilizing Large Language Models (LLMs) and Generative AI tools (e.g., ChatGPT, Claude, Copilot) to optimize daily workflows, paired with a solid understanding of basic prompt engineering principles.
• Willing to commit to a 6-month internship.
• Strong attention to detail, proactive, and eager to learn in a dynamic SaaS environment.
• Multi-tasking and time-management skills, with the ability to prioritize tasks effectively.
• Highly goal-oriented individual with excellent communication skills.
• Comfortable with public speaking when presenting chatbot flows or updates to internal teams.
• Nice to have:
  • REST API Fundamentals: Clear understanding of RESTful API concepts and hands-on experience consuming, testing, or integrating web endpoints.

Good luck and we hope you make it to the Next Level of your journey with Mekari!

Mekari Next Level Internship Program: Pick Your Team, Pave Your Way