Chatbot Specialist Intern (Next Level Internship)

Mekari; Indonesia; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

Mekari invites energetic students to join the Next Level Internship as a Chatbot Specialist Intern. You will configure and revise AI chatbot flows, test for accuracy, and train clients on usage of the AI product. Join a dynamic SaaS team to gain hands-on experience shaping conversational AI in Indonesia.

Ideal candidates are final-year students in Information Systems or Communications, with proactive attitude and strong communication skills, ready to commit six months.

Qualifications

• Final-year student from Indonesia preferred in Information Systems or Communications.
• Strong daily experience with Generative AI and LLM tools.
• Willing to commit to a 6-month internship and learn quickly.

Responsibilities

• Chatbot Configuration & Revision: create and update chatbot AI flow per client needs.
• Chatbot testing: identify issues like inaccurate responses and configuration errors.
• Training to Clients: conduct sessions explaining features and usage of the AI chatbot product.
• Monitoring: track chatbot performance post-implementation for quality.

Skills

Generative AI

LLM Proficiency

Public Speaking

Attention to Detail

Communication Skills

Education

Final-year student in Information Systems/Communications

Tools

REST API Fundamentals

Job description

Chatbot Specialist Intern (Next Level Internship)

Perusahaan : Mekari Jenis Pekerjaan : Magang Indonesia JobCopilot will tailor your resume and auto-fill the application

Deskripsi Pekerjaan - Chatbot Specialist Intern (Next Level Internship)

The Next Level Internship program by Mekari is a highway for achievement-oriented young talents to #ElevateThroughImpact in a competitive and encouraging environment, where they get to contribute in raising Indonesia's software standard.

If you are:

• A University student studying in Indonesia
• At least in your 3rd semester of study, OR
• An alumnus, max. 1 year after graduation

By applying through this opening, you are applying specifically for the role of Activation Chatbot Intern:

Job Description

• Chatbot Configuration & Revision: Create and update chatbot AI flow based on client requests by thoroughly understanding the client's specific needs and objectives. Also, do the chatbot revisions if there are any mistakes or errors..
• Chatbot testing: Perform testing sessions to identify issues such as inaccurate responses, AI hallucinations, and configuration errors.
• Training to Clients: Conduct training sessions for clients to explain features and usage of the AI chatbot product.
• Monitoring: Monitor AI chatbot performance post-implementation to ensure optimal quality.

Requirements

• Final-year student (preferably majoring inInformation Systemsor Communications)
• Generative AI & LLM Proficiency: Practical daily experience utilizing Large Language Models (LLMs) and Generative AI tools (e.g., ChatGPT, Claude, Copilot) to optimize daily workflows, paired with a solid understanding of basic prompt engineering principles.
• Willing to commit to a 6-month internship
• Strong attention to detail, proactive, and eager to learn in a dynamic SaaS environment
• Multi-tasking and time-management skills, with the ability to prioritize tasks effectively
• Highly goal-oriented individual with excellent communication skills
• Comfortable with public speaking when presenting chatbot flows or updates to internal teams
• Nice to have: REST API Fundamentals: Clear understanding of RESTful API concepts and hands-on experience consuming, testing, or integrating web endpoints.

Good luck and we hope you make it to the Next Level of your journey with Mekari!

Mekari Next Level Internship Program: Pick Your Team, Pave Your Way