Business Support, Facilities Support

JLL; Jakarta Pusat; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

JLL in Jakarta, Indonesia is seeking a Facilities Assistant cum Receptionist to be the welcoming face of our workplace and to support day-to-day facilities coordination across our space.

You will manage visitor experiences, coordinate bookings, handle mail, and assist with health and safety procedures while collaborating with facilities teams and vendors to maintain a safe, efficient, and comfortable environment.

Qualifications

• Bachelor degree in any discipline.
• 1–2 years in facilities support, receptionist or customer service.
• Strong interpersonal and communication skills.
• Proficiency in Microsoft Office and ability to learn workplace systems quickly.

Responsibilities

• Greet and register visitors and guests professionally.
• Manage reception desk operations and direct inquiries.
• Coordinate meeting room bookings and ensure AV equipment works.
• Raise work orders and track maintenance requests.
• Conduct floor walks to identify issues and report findings.
• Manage mail, courier services and deliveries.
• Assist with space planning and desk moves.
• Maintain office supplies and inventory.
• Support health and safety compliance and visitor logs.

Skills

Reception

Customer service

MS Office

Communication

Organization

Flexibility

Education

Bachelor degree qualification

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Facilities Assistant cum Receptionist

What this job involves:

As a Facilities Assistant cum Receptionist , you’ll be the welcoming face of our workplace while ensuring smooth day-to-day operations across our facilities. This dual role combines front-of-house hospitality with hands-on facilities coordination, making you an essential part of creating exceptional workplace experiences. You’ll manage visitor experiences, coordinate building services, support space management activities, and serve as a key point of contact for employees and guests alike. Collectively shaping a brighter way—for our clients, ourselves and our fellow employees—and in this role, you’ll be at the heart of that mission, ensuring our physical spaces reflect our commitment to excellence and innovation. You’ll collaborate closely with facilities teams, vendors, and stakeholders to maintain a safe, efficient, and inspiring environment where everyone can do their best work. This position offers a unique opportunity to develop diverse skills across hospitality, operations, and facilities management while contributing directly to the smooth functioning of our workplace.

Day-to-day operation :

• Greet and register all visitors, contractors, and guests with professionalism and warmth, ensuring a positive first impression
• Manage reception desk operations including answering phone calls, responding to inquiries, and directing visitors to appropriate contacts or locations
• Coordinate meeting room bookings, prepare conference spaces, and ensure audio-visual equipment is functioning properly for scheduled meetings
• Perform facilities-related administrative tasks such as raising work orders, tracking maintenance requests, and liaising with service providers and contractors
• Conduct regular floor walks and visual inspections to identify maintenance issues, safety hazards, or areas requiring attention, reporting findings promptly
• Manage incoming and outgoing mail, courier services, and package deliveries, maintaining accurate logs and ensuring timely distribution
• Support space planning activities by maintaining occupancy records, coordinating desk moves, and updating floor plans as needed
• Maintain inventory of office supplies, pantry items, and facilities equipment, placing orders and managing stock levels efficiently
• Assist with health and safety compliance by monitoring building access, supporting emergency procedures, and maintaining visitor logs in accordance with security protocols

Required qualifications:

• Bachelor degree qualification
• Minimum 1-2 years of experience in facilities support role, customer service and receptionist
• Strong interpersonal and communication skills with the ability to interact professionally with diverse stakeholders at all levels
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn workplace management systems quickly
• Excellent organizational skills with proven ability to prioritize multiple tasks and manage competing demands effectively
• Professional appearance with a service-oriented mindset and positive attitude
• Basic understanding of building systems, facilities operations, or workplace services is advantageous
• Flexibility to adapt to changing priorities and occasional requirement to work outside standard business hours for events or coverage

Preferred qualifications:

• Associate degree or certification in hospitality management, facilities management, or related field
• Experience working in commercial real estate, corporate facilities, or property management environments
• Knowledge of health, safety, and environmental regulations applicable to workplace operationsDemonstrated ability to work collaboratively across teams and build effective working relationships with diverse groups
• Problem-solving skills with initiative to identify improvements in workplace operations and service delivery
• Second language proficiency relevant to the local business environment

Location:

On-site –Jakarta, Indonesia

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