Business Support, Facilities Support

Jones Lang LaSalle Incorporated; Jakarta Pusat; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

Jones Lang LaSalle Incorporated is hiring a Facilities Assistant cum Receptionist to welcome visitors and coordinate day-to-day operations across our Jakarta facilities. You will blend front-of-house hospitality with hands-on facilities coordination to support a safe, efficient, and inspiring workplace.

In this role you will manage visitor registrations, reception desk duties, meeting room bookings, and basic facilities tasks while collaborating with vendors and internal teams.

Qualifications

• Bachelor degree required with 1–2 years in facilities support or customer service.
• Strong communication and professional appearance essential.
• Proficiency in Microsoft Office and ability to learn workplace systems quickly.

Responsibilities

• Greet and register visitors and contractors with professionalism and warmth.
• Manage receptionist duties including calls, inquiries, and directions.
• Coordinate meeting room bookings and ensure AV equipment works for meetings.
• Raise work orders, track maintenance, and liaise with vendors and contractors.
• Conduct regular floor walks and report safety or maintenance issues promptly.
• Handle mail, courier services, and package deliveries with accurate logs.
• Support space planning and occupancy records; update floor plans as needed.

Skills

Hospitality

Customer Service

Interpersonal Skills

MS Office

Education

Bachelor degree

Tools

Microsoft Office Suite

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Facilities Assistant cum Receptionist

What this job involves: As a Facilities Assistant cum Receptionist , you'll be the welcoming face of our workplace while ensuring smooth day-to-day operations across our facilities. This dual role combines front-of-house hospitality with hands-on facilities coordination, making you an essential part of creating exceptional workplace experiences. You'll manage visitor experiences, coordinate building services, support space management activities, and serve as a key point of contact for employees and guests alike. Collectively shaping a brighter way—for our clients, ourselves and our fellow employees—and in this role, you'll be at the heart of that mission, ensuring our physical spaces reflect our commitment to excellence and innovation. You'll collaborate closely with facilities teams, vendors, and stakeholders to maintain a safe, efficient, and inspiring environment where everyone can do their best work. This position offers a unique opportunity to develop diverse skills across hospitality, operations, and facilities management while contributing directly to the smooth functioning of our workplace.

Day-to-day operation

• Greet and register all visitors, contractors, and guests with professionalism and warmth, ensuring a positive first impression
• Manage reception desk operations including answering phone calls, responding to inquiries, and directing visitors to appropriate contacts or locations
• Coordinate meeting room bookings, prepare conference spaces, and ensure audio-visual equipment is functioning properly for scheduled meetings
• Perform facilities-related administrative tasks such as raising work orders, tracking maintenance requests, and liaising with service providers and contractors
• Conduct regular floor walks and visual inspections to identify maintenance issues, safety hazards, or areas requiring attention, reporting findings promptly
• Manage incoming and outgoing mail, courier services, and package deliveries, maintaining accurate logs and ensuring timely distribution
• Support space planning activities by maintaining occupancy records, coordinating desk moves, and updating floor plans as needed
• Maintain inventory of office supplies, pantry items, and facilities equipment, placing orders and managing stock levels efficiently
• Assist with health and safety compliance by monitoring building access, supporting emergency procedures, and maintaining visitor logs in accordance with security protocols

Required qualifications

Bachelor degree qualification Minimum 1-2 years of experience in facilities support role, customer service and receptionist Strong interpersonal and communication skills with the ability to interact professionally with diverse stakeholders at all levels Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn workplace management systems quickly Excellent organizational skills with proven ability to prioritize multiple tasks and manage competing demands effectively Professional appearance with a service-oriented mindset and positive attitude Basic understanding of building systems, facilities operations, or workplace services is advantageous Flexibility to adapt to changing priorities and occasional requirement to work outside standard business hours for events or coverage

Preferred qualifications

Associate degree or certification in hospitality management, facilities management, or related field Experience working in commercial real estate, corporate facilities, or property management environments Knowledge of health, safety, and environmental regulations applicable to workplace operations Demonstrated ability to work collaboratively across teams and build effective working relationships with diverse groups Problem-solving skills with initiative to identify improvements in workplace operations and service delivery Second language proficiency relevant to the local business environment

Location

On-site –Jakarta, Indonesia

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.