Receptionist - Jakarta

PT Cushman & Wakefield Indonesia; Jakarta Pusat; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

Cushman & Wakefield Indonesia is seeking a professional receptionist to manage front-desk operations, greet employees and visitors, and coordinate meetings and courier services in a corporate setting.

You will handle calls, mail, and general administrative tasks while supporting events and hospitality to ensure a welcoming and productive office environment. Strong communication in Indonesian and English is required.

Qualifications

• Diploma or Bachelor's degree in Hospitality, Business Administration, Office Administration, Tourism, Communications, or related discipline.
• Minimum 1–2 years of experience in Reception, Front Office, Customer Service, Hospitality, or Workplace Services within a corporate environment.
• Friendly, professional, and service-oriented with excellent interpersonal and communication skills.
• Strong organizational skills with the ability to manage multiple priorities while maintaining a welcoming front-of-house presence.
• Good communication skills in Bahasa Indonesia and English; proficiency in MS Office; familiarity with visitor management systems advantage.

Responsibilities

• Greet employees, visitors, and partners in a professional manner and manage visitor registration and access procedures.
• Handle incoming calls, coordinate meetings, arrange courier services, manage mail distribution, and perform general reception duties.
• Monitor reception and common areas and report facilities issues to the Facilities team for timely resolution.
• Support workplace hospitality, meeting preparation, office events, and other administrative activities to enhance the employee and visitor experience.
• Maintain a clean, organized front desk and collaborate with facilities, security, and building management.

Skills

Customer service

Front desk

Multitasking

MS Office

Bahasa Indonesia & English

Education

Diploma or Bachelor's degree in Hospitality, Business Admin, Office Admin, Tourism, Communications

Tools

Visitor management systems

Job description

Welcome employees, visitors, and service partners in a professional and courteous manner while managing visitor registration, access procedures, and front-desk operations.

Handle incoming calls, meeting room coordination, courier services, mail distribution, and general reception activities to ensure smooth daily office operations.

Monitor reception and common areas, reporting facilities-related issues such as cleanliness, maintenance, access control, or workplace defects to the Facilities team for timely resolution.

Support workplace hospitality, meeting preparation, office events, and other administrative activities to deliver an exceptional employee and visitor experience.

Maintain a clean, organized, and professional reception environment while collaborating with facilities, security, building management, and other workplace service providers.

About You:

Diploma or Bachelor's degree in Hospitality, Business Administration, Office Administration, Tourism, Communications, or a related discipline.

Minimum 1–2 years of experience in Reception, Front Office, Customer Service, Hospitality, or Workplace Services within a corporate environment.

Friendly, professional, and service-oriented with excellent interpersonal and communication skills.

Strong organizational skills with the ability to manage multiple priorities while maintaining a welcoming front-of-house presence.

Good communication skills in Bahasa Indonesia and English, with proficiency in Microsoft Office and familiarity with visitor management systems considered an advantage.

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Commercial & Industrial Property Management More than 10,000 employees

Cushman & Wakefield is one of the world’s largest commercial real estate services firms. Founded in New York in 1917, the firm has 250 offices in 60 countries and more than 16.000 employees. We deliver integrated solutions by actively advising, implementing and managing on behalf of landlords, tenants, lenders and investors through every stage of the real estate process. Product & ServicesThe firm represents a diverse customer base ranging from small businesses to Fortune 500 companies. It offers a complete range of services within five primary disciplines: Transaction Services, including tenant and landlord representation in office, industrial, residential and retail real estate; Capital Markets, including property sales, investment management, investment banking, debt and equity financing; Client Solutions, including integrated real estate strategies for large corporations and property owners, Consulting Services, including business and real estate consulting; and Valuation & Advisory, including appraisals, highest and best use analysis, dispute resolution and litigation support, along with specialized expertise in various industry sectors. A recognized leader in global real estate research, the firm publishes a broad array of proprietary reports available on its online Knowledge Center at www.cushmanwakefield.com.

Cushman & Wakefield is one of the world’s largest commercial real estate services firms. Founded in New York in 1917, the firm has 250 offices in 60 countries and more than 16.000 employees. We deliver integrated solutions by actively advising, implementing and managing on behalf of landlords, tenants, lenders and investors through every stage of the real estate process. Product & ServicesThe firm represents a diverse customer base ranging from small businesses to Fortune 500 companies. It offers a complete range of services within five primary disciplines: Transaction Services, including tenant and landlord representation in office, industrial, residential and retail real estate; Capital Markets, including property sales, investment management, investment banking, debt and equity financing; Client Solutions, including integrated real estate strategies for large corporations and property owners, Consulting Services, including business and real estate consulting; and Valuation & Advisory, including appraisals, highest and best use analysis, dispute resolution and litigation support, along with specialized expertise in various industry sectors. A recognized leader in global real estate research, the firm publishes a broad array of proprietary reports available on its online Knowledge Center at www.cushmanwakefield.com.